{"id":22,"date":"2026-10-13T20:31:16","date_gmt":"2026-10-13T20:31:16","guid":{"rendered":"http:\/\/www.scmgalaxy.com\/tutorials\/2014\/07\/10\/jira-training\/"},"modified":"2026-10-13T20:31:16","modified_gmt":"2026-10-13T20:31:16","slug":"jira-training","status":"publish","type":"post","link":"https:\/\/www.devopsschool.com\/blog\/jira-training\/","title":{"rendered":"Jira Training Curriculum: Essentials, Agile Practice, and Administration Workshop"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Originally published on 2014-07-10; fully revised and updated.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide summarizes a practical <strong>JIRA\/Jira training program<\/strong> for engineering teams, SCM\/build-release roles, and developers who need stronger issue tracking and project administration skills. You will find the training tracks, chapter-by-chapter syllabus, workshop flow, and realistic hands-on examples so you can evaluate fit before enrolling.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.devopsschool.com\/blog\/wp-content\/uploads\/2014\/07\/jira-training.png\" alt=\"Jira training banner\" width=\"600\" height=\"400\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">What this Jira training covers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The original program focuses on day-to-day Jira usage and administrator-level configuration: creating projects and issues, designing workflows, managing fields and screens, configuring security and notifications, and using search\/reporting effectively. It is positioned as hands-on training with real-life scenarios and role-based practice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Training tracks at a glance<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Track<\/th><th>Primary focus<\/th><th>Best suited for<\/th><th>Outcome<\/th><\/tr><\/thead><tbody><tr><td>JIRA Essentials<\/td><td>Projects, issues, navigation, common operations<\/td><td>New Jira users and delivery teams<\/td><td>Confident daily issue tracking and collaboration<\/td><\/tr><tr><td>JIRA Agile in Practice<\/td><td>Planning, boards, sprint-oriented work management<\/td><td>Scrum\/Kanban teams, tech leads<\/td><td>Structured planning from backlog to completion<\/td><\/tr><tr><td>Application Administration Part 1<\/td><td>Core administration concepts and configuration basics<\/td><td>Jira admins, platform owners<\/td><td>Stable foundational setup<\/td><\/tr><tr><td>Application Administration Part 2<\/td><td>Advanced admin operations and governance<\/td><td>Experienced admins<\/td><td>Scalable administration practices<\/td><\/tr><tr><td>Customizing Workflows<\/td><td>Workflow steps, transitions, validators, post functions<\/td><td>Admins and process owners<\/td><td>Workflow alignment with team delivery process<\/td><\/tr><tr><td>JIRA in the Enterprise<\/td><td>Integration strategies and enterprise rollout concerns<\/td><td>Large organizations and central PMO\/DevOps groups<\/td><td>Better control across multiple teams and projects<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How the workshop typically flows<\/h2>\n\n\n\n<pre class=\"mermaid\">\nflowchart LR\n    A[Orientation and role based access] --> B[Create projects issue types and components]\n    B --> C[Plan work in boards and agile views]\n    C --> D[Operate issues subtasks and links]\n    D --> E[Configure screens fields and workflows]\n    E --> F[Set security permissions and notifications]\n    F --> G[Search with JQL and build dashboards]\n    G --> H[Enterprise integration and governance]\n<\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Detailed curriculum from the original program<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Chapter 1: Working with Projects<\/strong> \u2014 project creation, issue creation, project browser usage, components\/versions, and issue import.<\/li><li><strong>Chapter 2: Working with Issues<\/strong> \u2014 issue lifecycle operations, subtasks, issue links, and issue type management.<\/li><li><strong>Chapter 3: Screens and Fields<\/strong> \u2014 screen configuration, custom fields, field behavior control, and project\/issue-type field mapping.<\/li><li><strong>Chapter 4: Workflows<\/strong> \u2014 workflow design with transitions, conditions, validators, and post functions.<\/li><li><strong>Chapter 5: Security and Permissions<\/strong> \u2014 users\/groups, global permissions, permission schemes, issue security schemes, and LDAP connection.<\/li><li><strong>Chapter 6: Notifications<\/strong> \u2014 outgoing email setup, recipient management, custom events\/templates, and mail handler setup.<\/li><li><strong>Chapter 7: Searching and Reporting<\/strong> \u2014 basic\/advanced search, reusable filters, and dashboard creation.<\/li><li><strong>Chapter 8: Advanced Features<\/strong> \u2014 add-ons, Atlassian ecosystem integrations, cross-app navigation, and feedback collection workflows.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Hands-on examples used in Jira training<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The original curriculum emphasizes practical labs. Examples below reflect the type of exercises commonly used for searching and automation-oriented workflows.<\/p>\n\n\n<pre class=\"wp-block-code\" aria-describedby=\"shcb-language-1\" data-shcb-language-name=\"JavaScript\" data-shcb-language-slug=\"javascript\"><span><code class=\"hljs language-javascript language-sql\">project = <span class=\"hljs-string\">\"PLATFORM\"<\/span>\nAND statusCategory != Done\nAND assignee = currentUser()\nORDER BY priority DESC, updated DESC<\/code><\/span><small class=\"shcb-language\" id=\"shcb-language-1\"><span class=\"shcb-language__label\">Code language:<\/span> <span class=\"shcb-language__name\">JavaScript<\/span> <span class=\"shcb-language__paren\">(<\/span><span class=\"shcb-language__slug\">javascript<\/span><span class=\"shcb-language__paren\">)<\/span><\/small><\/pre>\n\n<pre class=\"wp-block-code\" aria-describedby=\"shcb-language-2\" data-shcb-language-name=\"PHP\" data-shcb-language-slug=\"php\"><span><code class=\"hljs language-php language-bash\">curl -u user@example.com:$JIRA_API_TOKEN \\\n  <span class=\"hljs-string\">\"https:\/\/your-domain.atlassian.net\/rest\/api\/3\/search?jql=project=PLATFORM%20AND%20statusCategory!=Done&amp;maxResults=25\"<\/span><\/code><\/span><small class=\"shcb-language\" id=\"shcb-language-2\"><span class=\"shcb-language__label\">Code language:<\/span> <span class=\"shcb-language__name\">PHP<\/span> <span class=\"shcb-language__paren\">(<\/span><span class=\"shcb-language__slug\">php<\/span><span class=\"shcb-language__paren\">)<\/span><\/small><\/pre>\n\n\n<h2 class=\"wp-block-heading\">Delivery format and audience<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to the original posting, the course is instructor-led, practical, and modular, with lab-heavy sessions for real-world scenarios. It also states delivery options of intensive 1-day and 2-day workshops, offered as on-site training.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Workshop option<\/th><th>Typical emphasis<\/th><th>Best for<\/th><th>Expected takeaway<\/th><\/tr><\/thead><tbody><tr><td>1-day intensive<\/td><td>Core Jira usage, issue handling, search\/reporting basics<\/td><td>Teams needing fast onboarding<\/td><td>Immediate productivity in daily Jira operations<\/td><\/tr><tr><td>2-day workshop<\/td><td>Core usage plus administration, workflows, permissions, and enterprise topics<\/td><td>Admins and process owners<\/td><td>Stronger configuration and governance capability<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Registration and contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Original registration link: <a href=\"events\/register\/index.html\" target=\"_blank\" rel=\"noopener\">events\/register\/index.html<\/a><br\/>Contact email: <a href=\"mailto:info@scmGalaxy.com\">info@scmGalaxy.com<\/a><br\/>Original page: <a href=\"https:\/\/www.devopsschool.com\/blog\/jira-training\/\">https:\/\/www.devopsschool.com\/blog\/jira-training\/<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Locations mentioned in the original post: Bangalore, Delhi, Pune, Mumbai, and Hyderabad (India).<\/li><li>Original target audience: SCM Engineers, Build\/Release Engineers, and developers.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Best practices before enrolling in Jira training<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Define whether your goal is <strong>user productivity<\/strong> or <strong>admin governance<\/strong> before choosing 1-day vs 2-day format.<\/li><li>Bring a sample workflow from your team so labs can map directly to your delivery process.<\/li><li>Confirm whether your environment is Jira Cloud or self-managed, then align labs and API examples accordingly.<\/li><li>Ask for module-level outcomes in advance (workflows, permissions, dashboards) to ensure practical coverage.<\/li><li>Validate current schedules, trainer availability, and registration URLs since the original listing is older.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A structured overview of a Jira training program covering project setup, issue workflows, security, reporting, and enterprise administration. Includes module comparisons, workshop flow, and hands-on JQL\/API examples.<\/p>\n","protected":false},"author":1,"featured_media":3673,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[8],"tags":[884,2014,883,595,2015,2012,2016,2011,2022,2017,2018,2026,2020,2025,2019,2021,2024,2023,94,2013,96],"class_list":["post-22","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training","tag-classroom","tag-classroom-jira-training","tag-course","tag-jira","tag-jira-certification","tag-jira-course","tag-jira-trainer","tag-jira-training","tag-jira-training-in-amsterdam","tag-jira-training-in-bangalore","tag-jira-training-in-hyderabad","tag-jira-training-in-india","tag-jira-training-in-mumbai","tag-jira-training-in-netherlands","tag-jira-training-in-pune","tag-jira-training-in-singapore","tag-jira-training-in-uk","tag-jira-training-in-usa","tag-online","tag-online-jira-training","tag-training"],"_links":{"self":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":3,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/22\/revisions"}],"predecessor-version":[{"id":79231,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/22\/revisions\/79231"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/media\/3673"}],"wp:attachment":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/categories?post=22"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/tags?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}