{"id":55,"date":"2026-10-14T09:51:18","date_gmt":"2026-10-14T09:51:18","guid":{"rendered":"http:\/\/www.scmgalaxy.com\/tutorials\/2015\/10\/03\/faq\/"},"modified":"2026-10-14T09:51:18","modified_gmt":"2026-10-14T09:51:18","slug":"faq","status":"publish","type":"post","link":"https:\/\/www.devopsschool.com\/blog\/faq\/","title":{"rendered":"DevOps Training FAQ (scmGalaxy): Delivery Modes, Labs, Fees, and Policies"},"content":{"rendered":"\n<figure class='wp-block-image size-full'><img src='https:\/\/www.devopsschool.com\/blog\/wp-content\/uploads\/2015\/10\/devops-training-faqs.png' alt='DevOps training FAQs' class='wp-image-3063'\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Originally published on 2015-10-03; fully revised and updated.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are comparing DevOps training options, this page helps you understand what the original scmGalaxy FAQ stated about class delivery, demos, instructors, lab setup, fees, discounts, and learner policies. The goal is to give you a clean, decision-ready version of that information, plus a practical checklist to validate details before you enroll.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Original source page: <a href='https:\/\/www.devopsschool.com\/blog\/faq\/'>https:\/\/www.devopsschool.com\/blog\/faq\/<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Training format, demo access, and attendance options<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The source FAQ describes a <strong>virtual-led model<\/strong> (Webex or GoToMeeting), limited classroom availability, and alternatives to a traditional demo class.<\/p>\n\n\n\n<figure class='wp-block-table'><table class='has-fixed-layout'><thead><tr><th>Option<\/th><th>What was stated in the source post<\/th><th>What to verify before enrolling<\/th><\/tr><\/thead><tbody><tr><td>Sample\/demo experience<\/td><td>No standard demo class concept; learners can review sample recordings.<\/td><td>Ask how many full-session recordings are available and whether they match the exact course version you want.<\/td><\/tr><tr><td>Live preview request<\/td><td>On special request, learners may be added to an ongoing live class.<\/td><td>Confirm availability, approval process, and whether the preview is guaranteed.<\/td><\/tr><tr><td>Primary delivery mode<\/td><td>Virtual-led training via Webex or GoToMeeting.<\/td><td>Confirm current platform, session timing, recordings policy, and attendance tracking.<\/td><\/tr><tr><td>Classroom training<\/td><td>Possible only when more than 6 participants are available in a specific city.<\/td><td>Verify city availability, minimum batch rule, and scheduling lead time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Lab environment and system readiness<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to the original FAQ, hands-on work can be done either in cloud instances (AWS, Cloudshare, Azure) or on a local VirtualBox + CentOS setup. The posted baseline requirement was Windows\/Mac\/Linux, minimum 2 GB RAM, and 20 GB storage.<\/p>\n\n\n\n<figure class='wp-block-table'><table class='has-fixed-layout'><thead><tr><th>Lab approach<\/th><th>What was stated<\/th><th>Best fit<\/th><\/tr><\/thead><tbody><tr><td>Cloud VM<\/td><td>Training team can help set up instances on AWS, Cloudshare, or Azure.<\/td><td>Learners who want a prebuilt environment and fewer local setup issues.<\/td><\/tr><tr><td>Local VM<\/td><td>Step-by-step guide for VirtualBox CentOS setup is provided.<\/td><td>Learners who prefer local control and repeated offline practice.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<pre class='mermaid'>\nflowchart TD\n    A[Check course fit and schedule] --> B{Need a preview first}\n    B -- Yes --> C[Request sample recording]\n    B -- No --> D[Register and confirm payment]\n    C --> D\n    D --> E{Choose lab environment}\n    E -- Cloud --> F[Request AWS Cloudshare or Azure setup help]\n    E -- Local --> G[Install VirtualBox and CentOS]\n    F --> H[Attend live virtual class]\n    G --> H\n    H --> I[Access recordings and materials]\n    I --> J[Re attend missed session in another batch]\n<\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Example pre-class checks you can run on Linux\/macOS to validate your machine readiness:<\/p>\n\n\n<pre class='wp-block-code' aria-describedby=\"shcb-language-1\" data-shcb-language-name=\"PHP\" data-shcb-language-slug=\"php\"><span><code class=\"hljs language-php\" class='language-bash'><span class=\"hljs-keyword\">echo<\/span> <span class=\"hljs-string\">\"OS:\"<\/span>; uname -a\n\n<span class=\"hljs-keyword\">echo<\/span> <span class=\"hljs-string\">\"Memory:\"<\/span>; free -h <span class=\"hljs-number\">2<\/span>&gt;\/dev\/<span class=\"hljs-keyword\">null<\/span> || vm_stat\n\n<span class=\"hljs-keyword\">echo<\/span> <span class=\"hljs-string\">\"Disk:\"<\/span>; df -h\n\n<span class=\"hljs-keyword\">echo<\/span> <span class=\"hljs-string\">\"CPU cores:\"<\/span>; nproc <span class=\"hljs-number\">2<\/span>&gt;\/dev\/<span class=\"hljs-keyword\">null<\/span> || sysctl -n hw.ncpu\n<\/code><\/span><small class=\"shcb-language\" id=\"shcb-language-1\"><span class=\"shcb-language__label\">Code language:<\/span> <span class=\"shcb-language__name\">PHP<\/span> <span class=\"shcb-language__paren\">(<\/span><span class=\"shcb-language__slug\">php<\/span><span class=\"shcb-language__paren\">)<\/span><\/small><\/pre>\n\n\n<h2 class=\"wp-block-heading\">Fees, discounts, payment methods, and receipts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The source states that pricing is competitive, with group discounts and multiple payment options. Because these details are commercial and time-sensitive, treat them as historical unless confirmed directly.<\/p>\n\n\n\n<figure class='wp-block-table'><table class='has-fixed-layout'><thead><tr><th>Group size<\/th><th>Discount stated<\/th><\/tr><\/thead><tbody><tr><td>1 student<\/td><td>5% flat discount<\/td><\/tr><tr><td>2 to 3 students<\/td><td>10% flat discount<\/td><\/tr><tr><td>4 to 6 students<\/td><td>15% flat discount<\/td><\/tr><tr><td>7 or more students<\/td><td>25% flat discount<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class='wp-block-table'><table class='has-fixed-layout'><thead><tr><th>Payment method mentioned<\/th><th>Notes from source<\/th><\/tr><\/thead><tbody><tr><td>NetBanking \/ NEFT<\/td><td>Listed for bank transfer payments.<\/td><\/tr><tr><td>PayPal<\/td><td>Listed for USD payments; also referenced for online receipt availability.<\/td><\/tr><tr><td>Wire transfer<\/td><td>Listed as an international payment option.<\/td><\/tr><tr><td>Elance.com \/ TransferWise<\/td><td>Also listed in the original post as accepted modes.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Receipt guidance in the source: online receipt availability was tied to specific payment channels, and scanned receipts could be requested.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Missed classes, continuity, certificates, and refunds<\/h2>\n\n\n\n<ul class='wp-block-list'><li><strong>Missed classes:<\/strong> Two options were listed: watch recordings\/materials, or join the missed topic in another live batch at no extra cost.<\/li><li><strong>Re-attendance:<\/strong> The source claims learners can re-attend the same course multiple times after one-time enrollment.<\/li><li><strong>Course materials:<\/strong> Stated as shared at the end of each session\/day.<\/li><li><strong>Lab emphasis:<\/strong> Source claims around 70% of training is lab-oriented.<\/li><li><strong>Certificates:<\/strong> No official certificate issued by the provider; assistance offered for pursuing official certifications.<\/li><li><strong>Refunds:<\/strong> Source states a no-refund policy once training is confirmed, with a recommendation to raise concerns with the trainer first.<\/li><li><strong>Registration model:<\/strong> First-come basis; only confirmed registrations are considered.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Support contact and enrollment checklist<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For additional queries, the source lists this contact: <a href='mailto:info@scmGalaxy.com'>info@scmGalaxy.com<\/a>.<\/p>\n\n\n\n<ul class='wp-block-list'><li>Ask for the <strong>latest batch calendar<\/strong> and timezone coverage.<\/li><li>Request a <strong>current syllabus and tool versions<\/strong>.<\/li><li>Confirm <strong>recording access duration<\/strong> and replay limits.<\/li><li>Validate <strong>current refund, transfer, and re-attendance terms<\/strong> in writing.<\/li><li>Confirm whether all listed payment methods are still active.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Best practices before you enroll<\/h2>\n\n\n\n<ul class='wp-block-list'><li>Get all commercial terms (fees, discounts, refund policy) in a written confirmation.<\/li><li>Choose your lab mode early (cloud or local VM) and complete setup before day one.<\/li><li>Use recordings as a backup plan, not a replacement for live participation.<\/li><li>If certification matters, verify the exact exam path and support scope beforehand.<\/li><li>Treat legacy website FAQs as a starting point and always confirm what is current.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This revised FAQ organizes the original scmGalaxy training answers into clear sections so you can quickly evaluate class format, lab setup, pricing, and policies. It also includes a pre-enrollment workflow and practical system-readiness checks.<\/p>\n","protected":false},"author":1,"featured_media":3063,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[8],"tags":[884,883,95,885,622,621,94,130,96],"class_list":["post-55","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training","tag-classroom","tag-course","tag-devops","tag-devops-training-faqs","tag-faqs","tag-frequently-asked-questions","tag-online","tag-scmgalaxy","tag-training"],"_links":{"self":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/comments?post=55"}],"version-history":[{"count":3,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/55\/revisions"}],"predecessor-version":[{"id":79311,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/55\/revisions\/79311"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/media\/3063"}],"wp:attachment":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/media?parent=55"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/categories?post=55"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/tags?post=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}