{"id":55037,"date":"2025-12-22T14:38:01","date_gmt":"2025-12-22T14:38:01","guid":{"rendered":"https:\/\/www.devopsschool.com\/blog\/?p=55037"},"modified":"2026-02-21T08:36:04","modified_gmt":"2026-02-21T08:36:04","slug":"top-10-ivr-voice-bot-platforms-features-pros-cons-comparison","status":"publish","type":"post","link":"https:\/\/www.devopsschool.com\/blog\/top-10-ivr-voice-bot-platforms-features-pros-cons-comparison\/","title":{"rendered":"Top 10 IVR & Voice Bot Platforms: Features, Pros, Cons & Comparison"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

Introduction<\/h2>\n\n\n\n

IVR (Interactive Voice Response) and Voice Bot platforms have become a critical part of modern customer communication. These systems allow businesses to automatically handle incoming and outgoing voice interactions using pre-defined call flows, AI-driven speech recognition, and natural language understanding. Instead of routing every call to a human agent, IVR and voice bots can answer common questions, collect information, authenticate users, and even complete transactions.<\/p>\n\n\n\n

The importance of IVR & Voice Bot platforms has grown rapidly due to rising customer expectations for 24\/7 availability, faster response times, and consistent service quality<\/strong>. Businesses across industries use them to reduce call handling costs, improve agent productivity, and deliver a better caller experience at scale.<\/p>\n\n\n\n

Common real-world use cases include<\/strong> customer support call routing, appointment booking, payment reminders, order status updates, surveys, lead qualification, and automated outbound calling. Advanced voice bots can even handle full conversations without human intervention.<\/p>\n\n\n\n

When choosing an IVR & Voice Bot platform, buyers should evaluate speech recognition accuracy, ease of call flow design, AI capabilities, integrations with CRM\/helpdesk systems, scalability, reliability, and compliance requirements<\/strong>. The right platform should balance automation with flexibility and ensure a natural, frustration-free caller experience.<\/p>\n\n\n\n

Best for:<\/strong>
IVR & Voice Bot platforms are best suited for support teams, contact centers, sales teams, operations managers, and IT leaders<\/strong> in SMBs, mid-market companies, and enterprises. Industries such as banking, healthcare, telecom, e-commerce, logistics, travel, and utilities<\/strong> benefit significantly due to high call volumes and repetitive queries.<\/p>\n\n\n\n

Not ideal for:<\/strong>
These tools may not be ideal for very small businesses with low call volume<\/strong>, highly specialized conversations requiring human judgment, or organizations without clear call workflows. In such cases, simpler phone systems or live-agent-only models may be more practical.<\/p>\n\n\n\n

\n\n\n\n

Top 10 IVR & Voice Bot Platforms Tools<\/h2>\n\n\n\n
\n\n\n\n

#1 \u2014 Genesys Cloud CX<\/h3>\n\n\n\n

Short description:<\/strong>
A powerful cloud-based contact center platform with advanced IVR and AI-driven voice bots designed for large-scale customer experience operations.<\/p>\n\n\n\n

Key features:<\/strong><\/p>\n\n\n\n

    \n
  • Intelligent IVR with natural language understanding<\/li>\n\n\n\n
  • AI-powered voice bots and predictive routing<\/li>\n\n\n\n
  • Omnichannel support (voice-first design)<\/li>\n\n\n\n
  • Advanced analytics and call insights<\/li>\n\n\n\n
  • CRM and workforce management integrations<\/li>\n\n\n\n
  • High availability and global scalability<\/li>\n<\/ul>\n\n\n\n

    Pros:<\/strong><\/p>\n\n\n\n

      \n
    • Enterprise-grade performance and reliability<\/li>\n\n\n\n
    • Highly customizable call flows<\/li>\n\n\n\n
    • Strong AI and analytics capabilities<\/li>\n<\/ul>\n\n\n\n

      Cons:<\/strong><\/p>\n\n\n\n

        \n
      • Higher cost compared to SMB-focused tools<\/li>\n\n\n\n
      • Steeper learning curve for new users<\/li>\n<\/ul>\n\n\n\n

        Security & compliance:<\/strong>
        SOC 2, ISO standards, GDPR support, encryption, role-based access.<\/p>\n\n\n\n

        Support & community:<\/strong>
        Enterprise-level support, extensive documentation, professional onboarding services.<\/p>\n\n\n\n

        \n\n\n\n

        #2 \u2014 Five9<\/h3>\n\n\n\n

        Short description:<\/strong>
        A cloud contact center solution offering robust IVR and AI voice bots for inbound and outbound calling operations.<\/p>\n\n\n\n

        Key features:<\/strong><\/p>\n\n\n\n

          \n
        • Intelligent IVR and speech recognition<\/li>\n\n\n\n
        • AI voice bots for self-service<\/li>\n\n\n\n
        • Automated call distribution<\/li>\n\n\n\n
        • CRM integrations<\/li>\n\n\n\n
        • Real-time and historical reporting<\/li>\n\n\n\n
        • High-volume outbound dialing support<\/li>\n<\/ul>\n\n\n\n

          Pros:<\/strong><\/p>\n\n\n\n

            \n
          • Strong balance of automation and usability<\/li>\n\n\n\n
          • Reliable call quality<\/li>\n\n\n\n
          • Scales well for growing teams<\/li>\n<\/ul>\n\n\n\n

            Cons:<\/strong><\/p>\n\n\n\n

              \n
            • Limited customization for advanced workflows<\/li>\n\n\n\n
            • UI can feel complex for beginners<\/li>\n<\/ul>\n\n\n\n

              Security & compliance:<\/strong>
              SOC 2, GDPR, encryption, compliance-ready architecture.<\/p>\n\n\n\n

              Support & community:<\/strong>
              Dedicated support teams, structured onboarding, knowledge base.<\/p>\n\n\n\n

              \n\n\n\n

              #3 \u2014 NICE CXone<\/h3>\n\n\n\n

              Short description:<\/strong>
              An enterprise-focused customer experience platform with advanced IVR, conversational AI, and voice bot automation.<\/p>\n\n\n\n

              Key features:<\/strong><\/p>\n\n\n\n

                \n
              • AI-powered conversational IVR<\/li>\n\n\n\n
              • Speech analytics and sentiment detection<\/li>\n\n\n\n
              • Workforce and quality management<\/li>\n\n\n\n
              • Omnichannel orchestration<\/li>\n\n\n\n
              • Advanced reporting dashboards<\/li>\n\n\n\n
              • High-availability cloud infrastructure<\/li>\n<\/ul>\n\n\n\n

                Pros:<\/strong><\/p>\n\n\n\n

                  \n
                • Very strong AI and analytics<\/li>\n\n\n\n
                • Designed for complex enterprise needs<\/li>\n\n\n\n
                • Excellent compliance posture<\/li>\n<\/ul>\n\n\n\n

                  Cons:<\/strong><\/p>\n\n\n\n

                    \n
                  • Expensive for smaller organizations<\/li>\n\n\n\n
                  • Configuration requires expertise<\/li>\n<\/ul>\n\n\n\n

                    Security & compliance:<\/strong>
                    HIPAA, GDPR, SOC 2, ISO certifications supported.<\/p>\n\n\n\n

                    Support & community:<\/strong>
                    Enterprise support, training programs, consulting services.<\/p>\n\n\n\n

                    \n\n\n\n

                    #4 \u2014 Amazon Connect<\/h3>\n\n\n\n

                    Short description:<\/strong>
                    A cloud-native contact center platform with flexible IVR and voice bot capabilities built on scalable cloud infrastructure.<\/p>\n\n\n\n

                    Key features:<\/strong><\/p>\n\n\n\n

                      \n
                    • Visual IVR flow builder<\/li>\n\n\n\n
                    • AI-powered voice bots<\/li>\n\n\n\n
                    • Pay-as-you-go pricing model<\/li>\n\n\n\n
                    • Deep ecosystem integrations<\/li>\n\n\n\n
                    • Real-time call monitoring<\/li>\n\n\n\n
                    • Global scalability<\/li>\n<\/ul>\n\n\n\n

                      Pros:<\/strong><\/p>\n\n\n\n

                        \n
                      • Highly scalable and flexible<\/li>\n\n\n\n
                      • Cost-effective for variable call volumes<\/li>\n\n\n\n
                      • Strong reliability<\/li>\n<\/ul>\n\n\n\n

                        Cons:<\/strong><\/p>\n\n\n\n

                          \n
                        • Requires technical setup and configuration<\/li>\n\n\n\n
                        • UI not as polished as competitors<\/li>\n<\/ul>\n\n\n\n

                          Security & compliance:<\/strong>
                          Encryption, IAM controls, GDPR, HIPAA-ready architecture.<\/p>\n\n\n\n

                          Support & community:<\/strong>
                          Strong documentation, developer community, enterprise support options.<\/p>\n\n\n\n

                          \n\n\n\n

                          #5 \u2014 Talkdesk<\/h3>\n\n\n\n

                          Short description:<\/strong>
                          A modern cloud contact center platform focused on easy-to-use IVR and AI voice automation.<\/p>\n\n\n\n

                          Key features:<\/strong><\/p>\n\n\n\n

                            \n
                          • No-code IVR builder<\/li>\n\n\n\n
                          • AI voice bots and intent detection<\/li>\n\n\n\n
                          • CRM integrations<\/li>\n\n\n\n
                          • Call recording and analytics<\/li>\n\n\n\n
                          • Omnichannel support<\/li>\n\n\n\n
                          • Rapid deployment<\/li>\n<\/ul>\n\n\n\n

                            Pros:<\/strong><\/p>\n\n\n\n

                              \n
                            • User-friendly interface<\/li>\n\n\n\n
                            • Fast implementation<\/li>\n\n\n\n
                            • Good balance of power and simplicity<\/li>\n<\/ul>\n\n\n\n

                              Cons:<\/strong><\/p>\n\n\n\n

                                \n
                              • Advanced customization can be limited<\/li>\n\n\n\n
                              • Premium features cost extra<\/li>\n<\/ul>\n\n\n\n

                                Security & compliance:<\/strong>
                                SOC 2, GDPR, encryption, compliance-ready.<\/p>\n\n\n\n

                                Support & community:<\/strong>
                                Strong onboarding, responsive customer support, help center.<\/p>\n\n\n\n

                                \n\n\n\n

                                #6 \u2014 Avaya Experience Platform<\/h3>\n\n\n\n

                                Short description:<\/strong>
                                A long-standing enterprise communications platform offering robust IVR and conversational voice automation.<\/p>\n\n\n\n

                                Key features:<\/strong><\/p>\n\n\n\n

                                  \n
                                • Advanced IVR routing<\/li>\n\n\n\n
                                • AI-driven voice bots<\/li>\n\n\n\n
                                • On-premise and cloud deployment<\/li>\n\n\n\n
                                • CRM and UC integrations<\/li>\n\n\n\n
                                • High call volume handling<\/li>\n\n\n\n
                                • Reliability-focused architecture<\/li>\n<\/ul>\n\n\n\n

                                  Pros:<\/strong><\/p>\n\n\n\n

                                    \n
                                  • Proven enterprise reliability<\/li>\n\n\n\n
                                  • Flexible deployment options<\/li>\n\n\n\n
                                  • Strong telephony capabilities<\/li>\n<\/ul>\n\n\n\n

                                    Cons:<\/strong><\/p>\n\n\n\n

                                      \n
                                    • UI feels dated in places<\/li>\n\n\n\n
                                    • Configuration complexity<\/li>\n<\/ul>\n\n\n\n

                                      Security & compliance:<\/strong>
                                      Enterprise-grade security, GDPR, ISO standards supported.<\/p>\n\n\n\n

                                      Support & community:<\/strong>
                                      Global support network, enterprise services, partner ecosystem.<\/p>\n\n\n\n

                                      \n\n\n\n

                                      #7 \u2014 RingCentral Contact Center<\/h3>\n\n\n\n

                                      Short description:<\/strong>
                                      A cloud contact center solution with built-in IVR and AI voice automation, ideal for unified communications users.<\/p>\n\n\n\n

                                      Key features:<\/strong><\/p>\n\n\n\n

                                        \n
                                      • Visual IVR designer<\/li>\n\n\n\n
                                      • AI voice bots<\/li>\n\n\n\n
                                      • Cloud telephony integration<\/li>\n\n\n\n
                                      • Omnichannel routing<\/li>\n\n\n\n
                                      • Analytics and reporting<\/li>\n\n\n\n
                                      • Rapid scalability<\/li>\n<\/ul>\n\n\n\n

                                        Pros:<\/strong><\/p>\n\n\n\n

                                          \n
                                        • Easy for existing users to adopt<\/li>\n\n\n\n
                                        • Strong uptime and reliability<\/li>\n\n\n\n
                                        • Clean interface<\/li>\n<\/ul>\n\n\n\n

                                          Cons:<\/strong><\/p>\n\n\n\n

                                            \n
                                          • Advanced voice bot features are limited<\/li>\n\n\n\n
                                          • Customization can be restrictive<\/li>\n<\/ul>\n\n\n\n

                                            Security & compliance:<\/strong>
                                            SOC 2, GDPR, encryption, SSO support.<\/p>\n\n\n\n

                                            Support & community:<\/strong>
                                            Good documentation, customer support, enterprise plans available.<\/p>\n\n\n\n

                                            \n\n\n\n

                                            #8 \u2014 Twilio Flex<\/h3>\n\n\n\n

                                            Short description:<\/strong>
                                            A programmable contact center platform offering highly customizable IVR and voice bot experiences.<\/p>\n\n\n\n

                                            Key features:<\/strong><\/p>\n\n\n\n

                                              \n
                                            • Fully programmable IVR flows<\/li>\n\n\n\n
                                            • AI voice bot integrations<\/li>\n\n\n\n
                                            • API-driven architecture<\/li>\n\n\n\n
                                            • CRM and custom app integrations<\/li>\n\n\n\n
                                            • Scalable global infrastructure<\/li>\n\n\n\n
                                            • Real-time call control<\/li>\n<\/ul>\n\n\n\n

                                              Pros:<\/strong><\/p>\n\n\n\n

                                                \n
                                              • Extremely flexible<\/li>\n\n\n\n
                                              • Ideal for custom use cases<\/li>\n\n\n\n
                                              • Strong developer ecosystem<\/li>\n<\/ul>\n\n\n\n

                                                Cons:<\/strong><\/p>\n\n\n\n

                                                  \n
                                                • Requires technical expertise<\/li>\n\n\n\n
                                                • Higher development effort<\/li>\n<\/ul>\n\n\n\n

                                                  Security & compliance:<\/strong>
                                                  Encryption, SOC 2, GDPR support, compliance-ready.<\/p>\n\n\n\n

                                                  Support & community:<\/strong>
                                                  Large developer community, documentation, enterprise support options.<\/p>\n\n\n\n

                                                  \n\n\n\n

                                                  #9 \u2014 Vonage Contact Center<\/h3>\n\n\n\n

                                                  Short description:<\/strong>
                                                  A cloud contact center solution with flexible IVR and AI voice automation for customer engagement teams.<\/p>\n\n\n\n

                                                  Key features:<\/strong><\/p>\n\n\n\n

                                                    \n
                                                  • Intelligent IVR routing<\/li>\n\n\n\n
                                                  • Voice bot automation<\/li>\n\n\n\n
                                                  • CRM integrations<\/li>\n\n\n\n
                                                  • Call analytics<\/li>\n\n\n\n
                                                  • Omnichannel capabilities<\/li>\n\n\n\n
                                                  • Scalable cloud platform<\/li>\n<\/ul>\n\n\n\n

                                                    Pros:<\/strong><\/p>\n\n\n\n

                                                      \n
                                                    • Good balance of features and usability<\/li>\n\n\n\n
                                                    • Reliable call handling<\/li>\n\n\n\n
                                                    • Flexible integrations<\/li>\n<\/ul>\n\n\n\n

                                                      Cons:<\/strong><\/p>\n\n\n\n

                                                        \n
                                                      • UI can feel cluttered<\/li>\n\n\n\n
                                                      • Advanced analytics limited<\/li>\n<\/ul>\n\n\n\n

                                                        Security & compliance:<\/strong>
                                                        GDPR, SOC 2, encryption supported.<\/p>\n\n\n\n

                                                        Support & community:<\/strong>
                                                        Support teams, documentation, partner ecosystem.<\/p>\n\n\n\n

                                                        \n\n\n\n

                                                        #10 \u2014 8×8 Contact Center<\/h3>\n\n\n\n

                                                        Short description:<\/strong>
                                                        A cloud-based contact center with built-in IVR and voice bot capabilities for SMBs and enterprises.<\/p>\n\n\n\n

                                                        Key features:<\/strong><\/p>\n\n\n\n

                                                          \n
                                                        • Multi-level IVR<\/li>\n\n\n\n
                                                        • AI-powered voice bots<\/li>\n\n\n\n
                                                        • Unified communications integration<\/li>\n\n\n\n
                                                        • Analytics and reporting<\/li>\n\n\n\n
                                                        • Global calling support<\/li>\n\n\n\n
                                                        • Call recording<\/li>\n<\/ul>\n\n\n\n

                                                          Pros:<\/strong><\/p>\n\n\n\n

                                                            \n
                                                          • Competitive pricing<\/li>\n\n\n\n
                                                          • Easy deployment<\/li>\n\n\n\n
                                                          • Good global coverage<\/li>\n<\/ul>\n\n\n\n

                                                            Cons:<\/strong><\/p>\n\n\n\n

                                                              \n
                                                            • Voice bot AI less advanced<\/li>\n\n\n\n
                                                            • Limited customization<\/li>\n<\/ul>\n\n\n\n

                                                              Security & compliance:<\/strong>
                                                              GDPR, SOC 2, encryption supported.<\/p>\n\n\n\n

                                                              Support & community:<\/strong>
                                                              Customer support, onboarding assistance, online resources.<\/p>\n\n\n\n

                                                              \n\n\n\n

                                                              Comparison Table<\/h2>\n\n\n\n
                                                              Tool Name<\/th>Best For<\/th>Platform(s) Supported<\/th>Standout Feature<\/th>Rating<\/th><\/tr><\/thead>
                                                              Genesys Cloud CX<\/td>Large enterprises<\/td>Cloud<\/td>Advanced AI routing<\/td>N\/A<\/td><\/tr>
                                                              Five9<\/td>Growing contact centers<\/td>Cloud<\/td>Reliable IVR + AI<\/td>N\/A<\/td><\/tr>
                                                              NICE CXone<\/td>Regulated enterprises<\/td>Cloud<\/td>Speech analytics<\/td>N\/A<\/td><\/tr>
                                                              Amazon Connect<\/td>Scalable operations<\/td>Cloud<\/td>Pay-as-you-go IVR<\/td>N\/A<\/td><\/tr>
                                                              Talkdesk<\/td>SMB to mid-market<\/td>Cloud<\/td>No-code IVR<\/td>N\/A<\/td><\/tr>
                                                              Avaya<\/td>Enterprise telephony<\/td>Cloud \/ On-prem<\/td>Call reliability<\/td>N\/A<\/td><\/tr>
                                                              RingCentral<\/td>UC users<\/td>Cloud<\/td>Unified experience<\/td>N\/A<\/td><\/tr>
                                                              Twilio Flex<\/td>Custom solutions<\/td>Cloud<\/td>Programmability<\/td>N\/A<\/td><\/tr>
                                                              Vonage<\/td>Mid-market teams<\/td>Cloud<\/td>Flexible routing<\/td>N\/A<\/td><\/tr>
                                                              8×8<\/td>Budget-conscious teams<\/td>Cloud<\/td>Global calling<\/td>N\/A<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
                                                              \n\n\n\n

                                                              Evaluation & Scoring of IVR & Voice Bot Platforms<\/h2>\n\n\n\n
                                                              Criteria<\/th>Weight<\/th>Score Considerations<\/th><\/tr><\/thead>
                                                              Core features<\/td>25%<\/td>IVR depth, voice AI, routing<\/td><\/tr>
                                                              Ease of use<\/td>15%<\/td>UI, setup, learning curve<\/td><\/tr>
                                                              Integrations & ecosystem<\/td>15%<\/td>CRM, APIs, tools<\/td><\/tr>
                                                              Security & compliance<\/td>10%<\/td>Certifications, controls<\/td><\/tr>
                                                              Performance & reliability<\/td>10%<\/td>Uptime, call quality<\/td><\/tr>
                                                              Support & community<\/td>10%<\/td>Help, documentation<\/td><\/tr>
                                                              Price \/ value<\/td>15%<\/td>Cost vs features<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
                                                              \n\n\n\n

                                                              Which IVR & Voice Bot Platforms Tool Is Right for You?<\/h2>\n\n\n\n
                                                                \n
                                                              • Solo users & small teams:<\/strong> Look for simple, no-code IVR tools with predictable pricing.<\/li>\n\n\n\n
                                                              • SMBs:<\/strong> Balance ease of use with automation depth and CRM integration.<\/li>\n\n\n\n
                                                              • Mid-market:<\/strong> Focus on scalability, reporting, and AI accuracy.<\/li>\n\n\n\n
                                                              • Enterprise:<\/strong> Prioritize compliance, customization, reliability, and global support.<\/li>\n<\/ul>\n\n\n\n

                                                                Budget-conscious buyers may prefer tools with pay-as-you-go pricing, while premium buyers should invest in platforms with advanced AI and analytics. Always consider future growth, integrations, and compliance needs.<\/p>\n\n\n\n

                                                                \n\n\n\n

                                                                Frequently Asked Questions (FAQs)<\/h2>\n\n\n\n

                                                                1. What is the difference between IVR and voice bots?<\/strong>
                                                                IVR uses predefined menus, while voice bots use AI to understand natural language.<\/p>\n\n\n\n

                                                                2. Can IVR systems handle outbound calls?<\/strong>
                                                                Yes, many platforms support automated outbound voice interactions.<\/p>\n\n\n\n

                                                                3. Are voice bots reliable for customer support?<\/strong>
                                                                When well-trained, they handle repetitive queries effectively.<\/p>\n\n\n\n

                                                                4. Do these tools replace human agents?<\/strong>
                                                                No, they complement agents by handling routine tasks.<\/p>\n\n\n\n

                                                                5. How long does implementation take?<\/strong>
                                                                It can range from days to weeks depending on complexity.<\/p>\n\n\n\n

                                                                6. Are IVR platforms secure?<\/strong>
                                                                Most offer encryption and compliance-ready security.<\/p>\n\n\n\n

                                                                7. Can voice bots understand multiple languages?<\/strong>
                                                                Many platforms support multilingual capabilities.<\/p>\n\n\n\n

                                                                8. Are these tools scalable?<\/strong>
                                                                Yes, most cloud platforms scale easily.<\/p>\n\n\n\n

                                                                9. What industries benefit most?<\/strong>
                                                                Banking, healthcare, telecom, retail, and logistics.<\/p>\n\n\n\n

                                                                10. What is the biggest mistake buyers make?<\/strong>
                                                                Choosing tools without considering future growth and integrations.<\/p>\n\n\n\n

                                                                \n\n\n\n

                                                                Conclusion<\/h2>\n\n\n\n

                                                                IVR & Voice Bot platforms play a crucial role in delivering efficient, scalable, and always-available customer communication. The right solution can significantly reduce costs, improve customer satisfaction, and free up human agents for complex interactions.<\/p>\n\n\n\n

                                                                There is no single \u201cbest\u201d platform for everyone. The ideal choice depends on business size, call volume, technical expertise, budget, and compliance needs<\/strong>. By carefully evaluating features, usability, integrations, and long-term scalability, organizations can select a platform that truly supports their customer experience goals.<\/p>\n","protected":false},"excerpt":{"rendered":"

                                                                Introduction IVR (Interactive Voice Response) and Voice Bot platforms have become a critical part of modern customer communication. These systems allow businesses to automatically handle incoming and outgoing voice interactions… <\/p>\n","protected":false},"author":58,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[11138],"tags":[13018,13019,13026,13020,13022,13021,13023,13028,13016,13017,13027,13024,13025,13015],"class_list":["post-55037","post","type-post","status-publish","format-standard","hentry","category-best-tools","tag-ai-voice-bots","tag-automated-call-systems","tag-call-routing-systems","tag-cloud-ivr-solutions","tag-contact-center-automation","tag-conversational-ai-voice","tag-customer-service-ivr","tag-inbound-ivr-solutions","tag-ivr-platforms","tag-ivr-software","tag-outbound-voice-bots","tag-speech-recognition-software","tag-virtual-voice-assistants","tag-voice-bot-platforms"],"_links":{"self":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/55037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/comments?post=55037"}],"version-history":[{"count":2,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/55037\/revisions"}],"predecessor-version":[{"id":60089,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/55037\/revisions\/60089"}],"wp:attachment":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/media?parent=55037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/categories?post=55037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/tags?post=55037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}