{"id":56846,"date":"2025-12-25T12:51:22","date_gmt":"2025-12-25T12:51:22","guid":{"rendered":"https:\/\/www.devopsschool.com\/blog\/?p=56846"},"modified":"2026-01-06T12:53:21","modified_gmt":"2026-01-06T12:53:21","slug":"top-10-call-recording-qa-tools-features-pros-cons-comparison","status":"publish","type":"post","link":"https:\/\/www.devopsschool.com\/blog\/top-10-call-recording-qa-tools-features-pros-cons-comparison\/","title":{"rendered":"Top 10 Call Recording & QA Tools: Features, Pros, Cons & Comparison"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

Introduction<\/strong><\/h2>\n\n\n\n

Call Recording & QA (Quality Assurance) tools are specialized platforms designed to record, analyze, evaluate, and improve customer conversations<\/strong> across voice-based channels. These tools are widely used in contact centers, sales teams, support desks, healthcare call operations, and regulated industries where conversation quality, compliance, and performance tracking<\/strong> are critical.<\/p>\n\n\n\n

In today\u2019s customer-first economy, every call matters. A single interaction can influence customer satisfaction, retention, revenue, and brand trust. Call Recording & QA tools help organizations capture calls, assess agent performance, ensure regulatory compliance, and uncover coaching opportunities<\/strong> using structured scorecards, analytics, and AI-powered insights.<\/p>\n\n\n\n

Key real-world use cases include:<\/strong><\/p>\n\n\n\n

    \n
  • Contact center quality monitoring and agent coaching<\/li>\n\n\n\n
  • Sales call analysis and conversion improvement<\/li>\n\n\n\n
  • Compliance recording in finance, insurance, and healthcare<\/li>\n\n\n\n
  • Dispute resolution and audit readiness<\/li>\n\n\n\n
  • Training new agents using real call examples<\/li>\n<\/ul>\n\n\n\n

    When choosing a Call Recording & QA tool, buyers should evaluate:<\/p>\n\n\n\n

      \n
    • Recording reliability and coverage<\/strong><\/li>\n\n\n\n
    • QA workflows and scoring flexibility<\/strong><\/li>\n\n\n\n
    • Analytics depth (speech, sentiment, trends)<\/strong><\/li>\n\n\n\n
    • Integrations with telephony and CRM systems<\/strong><\/li>\n\n\n\n
    • Security, compliance, and data governance<\/strong><\/li>\n\n\n\n
    • Ease of use for QA teams and managers<\/strong><\/li>\n<\/ul>\n\n\n\n

      Best for:<\/strong>
      Call Recording & QA tools are ideal for contact centers, sales-driven teams, BPOs, customer support operations, regulated industries (finance, insurance, healthcare), and mid-to-large enterprises<\/strong> that rely heavily on voice interactions.<\/p>\n\n\n\n

      Not ideal for:<\/strong>
      They may be unnecessary for very small teams, non-voice-first businesses, or organizations using only chat\/email support<\/strong>, where simpler analytics or CRM-native tools may be sufficient.<\/p>\n\n\n\n

      \n\n\n\n

      Top 10 Call Recording & QA Tools<\/strong><\/h2>\n\n\n\n
      \n\n\n\n

      1 \u2014 NICE CXone<\/strong><\/h3>\n\n\n\n

      Short description:<\/strong>
      An enterprise-grade contact center platform with advanced call recording, AI-driven quality management, and workforce optimization capabilities.<\/p>\n\n\n\n

      Key features:<\/strong><\/p>\n\n\n\n

        \n
      • 100% call recording with secure storage<\/li>\n\n\n\n
      • AI-powered quality evaluation and auto-scoring<\/li>\n\n\n\n
      • Speech analytics and sentiment detection<\/li>\n\n\n\n
      • Custom QA scorecards and workflows<\/li>\n\n\n\n
      • Omnichannel interaction recording<\/li>\n\n\n\n
      • Workforce optimization integration<\/li>\n<\/ul>\n\n\n\n

        Pros:<\/strong><\/p>\n\n\n\n

          \n
        • Extremely robust and scalable<\/li>\n\n\n\n
        • Strong AI and analytics capabilities<\/li>\n<\/ul>\n\n\n\n

          Cons:<\/strong><\/p>\n\n\n\n

            \n
          • High cost for smaller teams<\/li>\n\n\n\n
          • Steeper learning curve<\/li>\n<\/ul>\n\n\n\n

            Security & compliance:<\/strong>
            SOC 2, ISO 27001, GDPR, HIPAA, encryption at rest and in transit, SSO, audit logs.<\/p>\n\n\n\n

            Support & community:<\/strong>
            Enterprise onboarding, dedicated account managers, extensive documentation, global support.<\/p>\n\n\n\n

            \n\n\n\n

            2 \u2014 Verint<\/strong><\/h3>\n\n\n\n

            Short description:<\/strong>
            A well-established quality management and analytics platform focused on contact center performance and compliance.<\/p>\n\n\n\n

            Key features:<\/strong><\/p>\n\n\n\n

              \n
            • Voice and screen recording<\/li>\n\n\n\n
            • Configurable QA scorecards<\/li>\n\n\n\n
            • Speech and text analytics<\/li>\n\n\n\n
            • Compliance monitoring<\/li>\n\n\n\n
            • Coaching and performance dashboards<\/li>\n\n\n\n
            • Workforce engagement tools<\/li>\n<\/ul>\n\n\n\n

              Pros:<\/strong><\/p>\n\n\n\n

                \n
              • Proven enterprise reliability<\/li>\n\n\n\n
              • Strong compliance focus<\/li>\n<\/ul>\n\n\n\n

                Cons:<\/strong><\/p>\n\n\n\n

                  \n
                • Interface feels dated<\/li>\n\n\n\n
                • Implementation can be complex<\/li>\n<\/ul>\n\n\n\n

                  Security & compliance:<\/strong>
                  SOC 2, ISO, GDPR, PCI-DSS support, role-based access control.<\/p>\n\n\n\n

                  Support & community:<\/strong>
                  Enterprise-grade support, training programs, professional services.<\/p>\n\n\n\n

                  \n\n\n\n

                  3 \u2014 CallMiner<\/strong><\/h3>\n\n\n\n

                  Short description:<\/strong>
                  An AI-first conversation intelligence tool focused on extracting insights and improving QA accuracy from customer calls.<\/p>\n\n\n\n

                  Key features:<\/strong><\/p>\n\n\n\n

                    \n
                  • AI-driven speech analytics<\/li>\n\n\n\n
                  • Automated QA scoring<\/li>\n\n\n\n
                  • Keyword and topic detection<\/li>\n\n\n\n
                  • Compliance risk alerts<\/li>\n\n\n\n
                  • Trend analysis dashboards<\/li>\n\n\n\n
                  • Omnichannel conversation analysis<\/li>\n<\/ul>\n\n\n\n

                    Pros:<\/strong><\/p>\n\n\n\n

                      \n
                    • Best-in-class analytics<\/li>\n\n\n\n
                    • Reduces manual QA effort<\/li>\n<\/ul>\n\n\n\n

                      Cons:<\/strong><\/p>\n\n\n\n

                        \n
                      • Less suitable for small teams<\/li>\n\n\n\n
                      • Premium pricing<\/li>\n<\/ul>\n\n\n\n

                        Security & compliance:<\/strong>
                        SOC 2, GDPR, encrypted storage, access controls.<\/p>\n\n\n\n

                        Support & community:<\/strong>
                        Strong onboarding, customer success teams, training resources.<\/p>\n\n\n\n

                        \n\n\n\n

                        4 \u2014 Observe.AI<\/strong><\/h3>\n\n\n\n

                        Short description:<\/strong>
                        A modern AI-powered call recording and QA platform designed for fast-growing contact centers.<\/p>\n\n\n\n

                        Key features:<\/strong><\/p>\n\n\n\n

                          \n
                        • Automated call scoring<\/li>\n\n\n\n
                        • Speech-to-text transcription<\/li>\n\n\n\n
                        • Sentiment and intent analysis<\/li>\n\n\n\n
                        • Coaching recommendations<\/li>\n\n\n\n
                        • QA workflow automation<\/li>\n\n\n\n
                        • CRM integrations<\/li>\n<\/ul>\n\n\n\n

                          Pros:<\/strong><\/p>\n\n\n\n

                            \n
                          • Modern UI and fast setup<\/li>\n\n\n\n
                          • Strong automation features<\/li>\n<\/ul>\n\n\n\n

                            Cons:<\/strong><\/p>\n\n\n\n

                              \n
                            • AI accuracy depends on data quality<\/li>\n\n\n\n
                            • Limited customization for niche workflows<\/li>\n<\/ul>\n\n\n\n

                              Security & compliance:<\/strong>
                              SOC 2 Type II, GDPR, SSO, encryption.<\/p>\n\n\n\n

                              Support & community:<\/strong>
                              Responsive support, onboarding specialists, growing user community.<\/p>\n\n\n\n

                              \n\n\n\n

                              5 \u2014 Talkdesk<\/strong><\/h3>\n\n\n\n

                              Short description:<\/strong>
                              A cloud-native contact center platform with built-in call recording and quality management.<\/p>\n\n\n\n

                              Key features:<\/strong><\/p>\n\n\n\n

                                \n
                              • Cloud call recording<\/li>\n\n\n\n
                              • QA scorecards<\/li>\n\n\n\n
                              • Speech analytics<\/li>\n\n\n\n
                              • Omnichannel support<\/li>\n\n\n\n
                              • Real-time dashboards<\/li>\n\n\n\n
                              • CRM integrations<\/li>\n<\/ul>\n\n\n\n

                                Pros:<\/strong><\/p>\n\n\n\n

                                  \n
                                • Easy to deploy<\/li>\n\n\n\n
                                • Strong all-in-one platform<\/li>\n<\/ul>\n\n\n\n

                                  Cons:<\/strong><\/p>\n\n\n\n

                                    \n
                                  • Advanced QA features require add-ons<\/li>\n\n\n\n
                                  • Higher pricing tiers<\/li>\n<\/ul>\n\n\n\n

                                    Security & compliance:<\/strong>
                                    SOC 2, GDPR, HIPAA support, encryption, audit logs.<\/p>\n\n\n\n

                                    Support & community:<\/strong>
                                    24\/7 support, enterprise SLAs, extensive documentation.<\/p>\n\n\n\n

                                    \n\n\n\n

                                    6 \u2014 Five9<\/strong><\/h3>\n\n\n\n

                                    Short description:<\/strong>
                                    A scalable cloud contact center solution offering call recording and quality monitoring features.<\/p>\n\n\n\n

                                    Key features:<\/strong><\/p>\n\n\n\n

                                      \n
                                    • Voice and screen recording<\/li>\n\n\n\n
                                    • Quality management workflows<\/li>\n\n\n\n
                                    • Speech analytics<\/li>\n\n\n\n
                                    • Workforce optimization<\/li>\n\n\n\n
                                    • Real-time reporting<\/li>\n\n\n\n
                                    • API access<\/li>\n<\/ul>\n\n\n\n

                                      Pros:<\/strong><\/p>\n\n\n\n

                                        \n
                                      • Reliable cloud infrastructure<\/li>\n\n\n\n
                                      • Good balance of features<\/li>\n<\/ul>\n\n\n\n

                                        Cons:<\/strong><\/p>\n\n\n\n

                                          \n
                                        • UI can feel complex<\/li>\n\n\n\n
                                        • Customization may require support<\/li>\n<\/ul>\n\n\n\n

                                          Security & compliance:<\/strong>
                                          SOC 2, ISO 27001, GDPR, PCI-DSS support.<\/p>\n\n\n\n

                                          Support & community:<\/strong>
                                          Enterprise support, knowledge base, training programs.<\/p>\n\n\n\n

                                          \n\n\n\n

                                          7 \u2014 Playvox<\/strong><\/h3>\n\n\n\n

                                          Short description:<\/strong>
                                          A dedicated QA and workforce engagement platform designed to simplify quality management.<\/p>\n\n\n\n

                                          Key features:<\/strong><\/p>\n\n\n\n

                                            \n
                                          • Flexible QA scorecards<\/li>\n\n\n\n
                                          • Calibration tools<\/li>\n\n\n\n
                                          • Coaching workflows<\/li>\n\n\n\n
                                          • Performance dashboards<\/li>\n\n\n\n
                                          • Gamification elements<\/li>\n\n\n\n
                                          • Integrations with CCaaS platforms<\/li>\n<\/ul>\n\n\n\n

                                            Pros:<\/strong><\/p>\n\n\n\n

                                              \n
                                            • Very QA-focused<\/li>\n\n\n\n
                                            • Easy for QA teams to adopt<\/li>\n<\/ul>\n\n\n\n

                                              Cons:<\/strong><\/p>\n\n\n\n

                                                \n
                                              • Limited native recording<\/li>\n\n\n\n
                                              • Relies on integrations<\/li>\n<\/ul>\n\n\n\n

                                                Security & compliance:<\/strong>
                                                SOC 2, GDPR, SSO, role-based access.<\/p>\n\n\n\n

                                                Support & community:<\/strong>
                                                Strong documentation, responsive support, active customer community.<\/p>\n\n\n\n

                                                \n\n\n\n

                                                8 \u2014 MaestroQA<\/strong><\/h3>\n\n\n\n

                                                Short description:<\/strong>
                                                A lightweight QA platform built specifically for contact center quality teams.<\/p>\n\n\n\n

                                                Key features:<\/strong><\/p>\n\n\n\n

                                                  \n
                                                • Custom scorecards<\/li>\n\n\n\n
                                                • Calibration and audits<\/li>\n\n\n\n
                                                • Performance analytics<\/li>\n\n\n\n
                                                • Coaching feedback loops<\/li>\n\n\n\n
                                                • CRM and CCaaS integrations<\/li>\n<\/ul>\n\n\n\n

                                                  Pros:<\/strong><\/p>\n\n\n\n

                                                    \n
                                                  • Simple and intuitive<\/li>\n\n\n\n
                                                  • Affordable for mid-sized teams<\/li>\n<\/ul>\n\n\n\n

                                                    Cons:<\/strong><\/p>\n\n\n\n

                                                      \n
                                                    • No native call recording<\/li>\n\n\n\n
                                                    • Limited advanced analytics<\/li>\n<\/ul>\n\n\n\n

                                                      Security & compliance:<\/strong>
                                                      SOC 2, GDPR, encryption, access controls.<\/p>\n\n\n\n

                                                      Support & community:<\/strong>
                                                      Helpful onboarding, fast support responses.<\/p>\n\n\n\n

                                                      \n\n\n\n

                                                      9 \u2014 CloudTalk<\/strong><\/h3>\n\n\n\n

                                                      Short description:<\/strong>
                                                      A cloud phone system with built-in call recording and basic QA features for SMBs.<\/p>\n\n\n\n

                                                      Key features:<\/strong><\/p>\n\n\n\n

                                                        \n
                                                      • Automatic call recording<\/li>\n\n\n\n
                                                      • Call tagging and notes<\/li>\n\n\n\n
                                                      • CRM integrations<\/li>\n\n\n\n
                                                      • Basic analytics dashboards<\/li>\n\n\n\n
                                                      • Call playback and sharing<\/li>\n<\/ul>\n\n\n\n

                                                        Pros:<\/strong><\/p>\n\n\n\n

                                                          \n
                                                        • Easy to use<\/li>\n\n\n\n
                                                        • Cost-effective for SMBs<\/li>\n<\/ul>\n\n\n\n

                                                          Cons:<\/strong><\/p>\n\n\n\n

                                                            \n
                                                          • Limited QA depth<\/li>\n\n\n\n
                                                          • Not enterprise-ready<\/li>\n<\/ul>\n\n\n\n

                                                            Security & compliance:<\/strong>
                                                            GDPR compliance, encrypted recordings.<\/p>\n\n\n\n

                                                            Support & community:<\/strong>
                                                            Email and chat support, onboarding guides.<\/p>\n\n\n\n

                                                            \n\n\n\n

                                                            10 \u2014 Aircall<\/strong><\/h3>\n\n\n\n

                                                            Short description:<\/strong>
                                                            A popular cloud phone solution offering call recording and light QA capabilities for modern teams.<\/p>\n\n\n\n

                                                            Key features:<\/strong><\/p>\n\n\n\n

                                                              \n
                                                            • Automatic call recording<\/li>\n\n\n\n
                                                            • Call tagging and comments<\/li>\n\n\n\n
                                                            • CRM and helpdesk integrations<\/li>\n\n\n\n
                                                            • Shared inbox and analytics<\/li>\n\n\n\n
                                                            • Easy call review<\/li>\n<\/ul>\n\n\n\n

                                                              Pros:<\/strong><\/p>\n\n\n\n

                                                                \n
                                                              • Excellent usability<\/li>\n\n\n\n
                                                              • Quick deployment<\/li>\n<\/ul>\n\n\n\n

                                                                Cons:<\/strong><\/p>\n\n\n\n

                                                                  \n
                                                                • Limited advanced QA tools<\/li>\n\n\n\n
                                                                • Not suitable for large compliance-heavy teams<\/li>\n<\/ul>\n\n\n\n

                                                                  Security & compliance:<\/strong>
                                                                  GDPR, encryption, role-based permissions.<\/p>\n\n\n\n

                                                                  Support & community:<\/strong>
                                                                  Good documentation, responsive customer support.<\/p>\n\n\n\n

                                                                  \n\n\n\n

                                                                  Comparison Table<\/strong><\/h2>\n\n\n\n
                                                                  Tool Name<\/th>Best For<\/th>Platform(s) Supported<\/th>Standout Feature<\/th>Rating<\/th><\/tr><\/thead>
                                                                  NICE CXone<\/td>Large enterprises<\/td>Cloud<\/td>AI-powered QA automation<\/td>N\/A<\/td><\/tr>
                                                                  Verint<\/td>Regulated contact centers<\/td>Cloud \/ Hybrid<\/td>Compliance-focused analytics<\/td>N\/A<\/td><\/tr>
                                                                  CallMiner<\/td>Insight-driven QA<\/td>Cloud<\/td>Advanced speech analytics<\/td>N\/A<\/td><\/tr>
                                                                  Observe.AI<\/td>Fast-growing teams<\/td>Cloud<\/td>Automated call scoring<\/td>N\/A<\/td><\/tr>
                                                                  Talkdesk<\/td>Omnichannel centers<\/td>Cloud<\/td>All-in-one CCaaS<\/td>N\/A<\/td><\/tr>
                                                                  Five9<\/td>Scalable operations<\/td>Cloud<\/td>Reliability at scale<\/td>N\/A<\/td><\/tr>
                                                                  Playvox<\/td>QA-focused teams<\/td>Cloud<\/td>Flexible scorecards<\/td>N\/A<\/td><\/tr>
                                                                  MaestroQA<\/td>Mid-sized QA teams<\/td>Cloud<\/td>Simplicity and focus<\/td>N\/A<\/td><\/tr>
                                                                  CloudTalk<\/td>SMBs<\/td>Cloud<\/td>Easy call recording<\/td>N\/A<\/td><\/tr>
                                                                  Aircall<\/td>Sales & support teams<\/td>Cloud<\/td>Usability-first design<\/td>N\/A<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
                                                                  \n\n\n\n

                                                                  Evaluation & Scoring of Call Recording & QA Tools<\/strong><\/h2>\n\n\n\n
                                                                  Criteria<\/th>Weight<\/th>Avg Score<\/th><\/tr><\/thead>
                                                                  Core features<\/td>25%<\/td>High<\/td><\/tr>
                                                                  Ease of use<\/td>15%<\/td>Medium\u2013High<\/td><\/tr>
                                                                  Integrations & ecosystem<\/td>15%<\/td>High<\/td><\/tr>
                                                                  Security & compliance<\/td>10%<\/td>High<\/td><\/tr>
                                                                  Performance & reliability<\/td>10%<\/td>High<\/td><\/tr>
                                                                  Support & community<\/td>10%<\/td>Medium\u2013High<\/td><\/tr>
                                                                  Price \/ value<\/td>15%<\/td>Medium<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
                                                                  \n\n\n\n

                                                                  Which Call Recording & QA Tools Tool Is Right for You?<\/strong><\/h2>\n\n\n\n
                                                                    \n
                                                                  • Solo users & small teams:<\/strong> Choose lightweight tools like CloudTalk or Aircall.<\/li>\n\n\n\n
                                                                  • SMBs:<\/strong> Look for balance\u2014Playvox or MaestroQA offer strong QA without heavy complexity.<\/li>\n\n\n\n
                                                                  • Mid-market:<\/strong> Observe.AI or Talkdesk provide automation and scalability.<\/li>\n\n\n\n
                                                                  • Enterprise:<\/strong> NICE CXone, Verint, or CallMiner excel in compliance, analytics, and scale.<\/li>\n<\/ul>\n\n\n\n

                                                                    Budget-conscious buyers should prioritize ease of use and core QA<\/strong>, while premium buyers benefit from AI-driven insights and deep analytics<\/strong>. Always match the tool to integration needs, compliance requirements, and growth plans<\/strong>.<\/p>\n\n\n\n

                                                                    \n\n\n\n

                                                                    Frequently Asked Questions (FAQs)<\/strong><\/h2>\n\n\n\n

                                                                    1. Are call recording tools legal?<\/strong>
                                                                    Yes, when used with proper consent and compliance with local laws.<\/p>\n\n\n\n

                                                                    2. Do all tools support 100% call recording?<\/strong>
                                                                    No. Some focus on QA analytics and rely on external recording systems.<\/p>\n\n\n\n

                                                                    3. Can these tools be used for sales coaching?<\/strong>
                                                                    Absolutely. Many are widely used to improve sales performance.<\/p>\n\n\n\n

                                                                    4. Are AI-based QA scores reliable?<\/strong>
                                                                    They are effective when trained properly but should complement human review.<\/p>\n\n\n\n

                                                                    5. Do small teams need enterprise QA tools?<\/strong>
                                                                    Usually not. Lightweight tools are more cost-effective.<\/p>\n\n\n\n

                                                                    6. How long are recordings stored?<\/strong>
                                                                    Retention varies by vendor and compliance needs.<\/p>\n\n\n\n

                                                                    7. Can recordings be encrypted?<\/strong>
                                                                    Yes, most modern tools encrypt data at rest and in transit.<\/p>\n\n\n\n

                                                                    8. Do these tools integrate with CRMs?<\/strong>
                                                                    Most support popular CRM and helpdesk platforms.<\/p>\n\n\n\n

                                                                    9. Is QA automation mandatory?<\/strong>
                                                                    No, but it significantly reduces manual effort at scale.<\/p>\n\n\n\n

                                                                    10. What is the biggest mistake buyers make?<\/strong>
                                                                    Overbuying enterprise features they don\u2019t need.<\/p>\n\n\n\n

                                                                    \n\n\n\n

                                                                    Conclusion<\/strong><\/h2>\n\n\n\n

                                                                    Call Recording & QA tools play a crucial role in improving customer experience, ensuring compliance, and driving agent performance<\/strong>. The best solution depends on your team size, industry, budget, and quality goals<\/strong>. Rather than chasing the most feature-rich platform, focus on fit, usability, and long-term scalability<\/strong>. With the right tool, every conversation becomes an opportunity to learn, improve, and grow.<\/p>\n","protected":false},"excerpt":{"rendered":"

                                                                    Introduction Call Recording & QA (Quality Assurance) tools are specialized platforms designed to record, analyze, evaluate, and improve customer conversations across voice-based channels. These tools are widely used in contact… <\/p>\n","protected":false},"author":58,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[11138],"tags":[19286,19285,19277,19283,19278,19276,11037,19282,19275,19287,19280,19281,19279,19284],"class_list":["post-56846","post","type-post","status-publish","format-standard","hentry","category-best-tools","tag-agent-coaching-tools","tag-automated-call-qa-software","tag-call-analytics-software","tag-call-center-performance-monitoring","tag-call-monitoring-tools","tag-call-quality-assurance-tools","tag-call-recording-software","tag-compliance-call-recording-systems","tag-contact-center-qa-solutions","tag-customer-interaction-analytics","tag-customer-service-quality-management","tag-sales-call-recording-tools","tag-speech-analytics-for-call-centers","tag-voice-analytics-platforms"],"_links":{"self":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/56846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/comments?post=56846"}],"version-history":[{"count":1,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/56846\/revisions"}],"predecessor-version":[{"id":56849,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/posts\/56846\/revisions\/56849"}],"wp:attachment":[{"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/media?parent=56846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/categories?post=56846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.devopsschool.com\/blog\/wp-json\/wp\/v2\/tags?post=56846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}