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Confluence Trainer

Private corporate batches, live online cohorts and 1-on-1 mentoring in spaces, pages, templates, macros and permissions for documentation people actually maintain — taught by a practitioner who runs it in production.

20 years across DevOps, SRE and Security · 10,000+ engineers trained · Trained teams at JPMorgan Chase, Verizon, Nokia and the World Bank

DeliveryOnline · Onsite · Hybrid
FormatsCorporate · 1-on-1 · Cohort
AgendaCustomisable
Batch size8–30 engineers
Engineers we've trained work at
JPMorgan ChaseBank of AmericaWells FargoVerizonNokiaWorld BankGE HealthcareVMwareOracleQualcommMercedes-BenzAirbusDatadogSplunkDeloitteInfosysWiproCapgemini
# who teaches it

Your Confluence trainer

Rajesh Kumar

Principal DevOps Engineer & Architect

20 years in productionPrincipal / architect roles10,000+ engineers trainedM.Tech BITS Pilani25+ certifications

Rajesh teaches Confluence as an information architecture problem rather than an editor tutorial — space design and the permission model from global down to page restrictions, templates and blueprints so content arrives in a consistent shape, and labels, the page tree and search so it is findable a year later. Sessions cover the macro layer in depth, from text formatting, panel and code macros to space, gallery, task list and user macros that turn a static page into a live view, then move into administration: users and groups, directory integration, apps and add-ons, site customisation, notifications and task management, attachment handling and versioning, and backing up and restoring a site.

Twenty years across DevOps, SRE and Security, in principal and architect roles at PayPay, SoftwareAG, ServiceNow, JDA Software, Intuit, Adobe and others. He has trained engineers at JPMorgan Chase, Verizon, Nokia, the World Bank, VMware, Oracle, Mercedes-Benz and Airbus — more than 10,000 people personally. He teaches what he runs, not what he reads.

One practitioner, not a bench

You are booked with a named engineer, and that is who turns up. Marketplaces and larger providers rotate whoever is free, so the person who sold you the agenda is rarely the person teaching it.

The same trainer is available for the next engagement, which matters when a team builds on what it learned last time.

18,000+certified learners
500+corporate batches delivered
50+countries served
100+certification programmes
# faculty

Who delivers Confluence engagements

Your batch is assigned a named trainer before it starts, and that is who teaches it. See the full faculty.

How your Confluence trainer is chosen

Engagements are matched on the tool, not the calendar. For Confluence that means a trainer who has run it in production — spaces, pages, templates, macros and permissions for documentation people actually maintain — rather than whoever is free that week. You are told who is teaching before you commit, and that person is on the discovery call that shapes the agenda.

Where a batch is large enough to need a second trainer, the pairing is declared up front. The lead trainer stays accountable for the syllabus and the assessment either way.

Rajesh Kumar

Principal DevOps Engineer & Architect

India20 yrsLead trainer

Twenty years across DevOps, SRE and Security in principal and architect roles at PayPay, SoftwareAG, ServiceNow, JDA Software, Intuit, Adobe, IBM/Emptoris, Ness, MindTree and Accenture. He has trained more than 10,000 engineers personally, at organisations including JPMorgan Chase, Verizon, Nokia, the World Bank, VMware, Oracle, Mercedes-Benz and Airbus. He teaches what he runs, not what he reads.

Harsh Mehta

IndiaInstructorCoach

Kapil Gupta

IndiaInstructorCoach

Kunal Jain

IndiaInstructorCoach

Nikhil Gupta

IndiaInstructorCoach

Pranab Kumar

IndiaInstructorCoach

Rohit Ghatol

IndiaInstructorCoach

Amit Agarwal

IndiaInstructorCoach

Anil Kumar

IndiaInstructorCoach

Balachandran Anbalagan

IndiaInstructorCoach

Durga Prasad

IndiaInstructorCoach

Gaurav Aggarwal

IndiaInstructorCoach

# how to engage

Four ways to work with this trainer

Private corporate batch

Teams of 8–30

Custom agenda, your timezone, onsite or online, NDA-friendly.

Request a quote

1-on-1 mentoring

Individual engineers

A private instructor and a curriculum built around your goal.

₹99,999

Live & Interactive cohort

Individuals who want peers

Scheduled batch, max 8 to 10 hours of live instruction.

₹34,999

Self-paced video

Self-starters

Full LMS access — 20+ courses and 50+ tools included.

₹833/mo
# private batches

Private Confluence training for your team

A private batch starts with a discovery call. We look at the stack you actually run — the CI system, the cloud, the constraints — and map the agenda onto it, so examples use your topology rather than a generic one.

Delivery is onsite at your premises, live online, or hybrid, scheduled around your release calendar rather than ours. Batches run 8 to 30 engineers.

Every attendee leaves with recordings, slides, lab repositories and a completion certificate. You receive an attendance and assessment report. Invoicing supports PO and GST.

Talk to us about a private Confluence batch

What you provide vs what we bring

  • You: the room or the call, and the engineers
  • Us: trainer, agenda, labs, assessment, certificates
  • Labs: we guide your team through provisioning their own free-tier cloud environment — the skill goes with them
# the technology

What is Confluence?

Confluence is Atlassian's collaborative documentation and knowledge platform. Content lives as pages, pages live in spaces, and spaces are the unit that carries permissions, navigation and ownership. A page has a full version history, restrictions, labels, attachments, comments and watchers, which is what distinguishes it from a shared document: content in Confluence has an owner, an audit trail and an audience.

The editor is only half the product. The other half is macros — the components that pull dynamic content into a static page. A page can include a table of child pages, a filtered list of pages by label, a task list, an excerpt from another page, an issue list from a linked tracker, code blocks, panels, galleries and expandable sections. User macros let an organisation define its own. This is what makes a Confluence page a living view rather than a snapshot that goes stale the day it is written.

Structure and permissions are what make Confluence work at scale or fail at it. Global permissions decide who can do anything; space permissions decide who can view, edit, comment, administer or delete within a space; page restrictions narrow further. Templates and blueprints standardise how a new page begins so a knowledge base does not become a thousand different formats. Labels, the page tree, the search and the browse menus are the navigation layer that decides whether anyone finds what has been written — which is, in the end, the only test a documentation system has to pass.

Why this skill matters now

Documentation stopped being optional the moment teams stopped sitting together. Distributed and asynchronous working converts undocumented knowledge into a delivery risk, because the person who knew is now in a different timezone, on a different team, or gone. Confluence is where a large share of organisations put that knowledge, and how well it is structured decides whether it is an asset or a landfill.

The skill that matters is not writing pages. It is designing a space and permission structure that reflects how the organisation is actually organised, choosing templates so content arrives in a consistent shape, using macros and labels so pages surface themselves rather than needing to be found, and setting a review rhythm so content that has gone stale is visibly stale. Nearly every failed Confluence instance failed on those points rather than on the editor.

There is a distinct administration demand too. Space and global permission design, connecting to a corporate directory, managing apps, backup and restore, site customisation and migration between deployments are all specialist work, and the people who can do it credibly are far fewer than the people who can write a page. For engineering organisations there is a further dimension: linking documentation to the tracker and to the delivery process, so runbooks, decision records and release notes live next to the work they describe.

Confluence training
# outcomes

What your team can do afterwards

Design a space and page structure that reflects how an organisation actually works, not how its org chart looks
Apply the permission model correctly across global permissions, space permissions and page restrictions
Create and edit content fluently — layouts, tables, images, attachments, links and embedded media
Standardise content with templates and blueprints so a knowledge base stays consistent as it grows
Use macros deliberately, from panels and code blocks to dynamic content driven by labels and page trees
Make content findable through labels, the page tree, browse menus and search rather than by sending links
Run collaboration properly: comments, mentions, watches, sharing, likes and page restrictions
Manage tasks and notifications so Confluence drives work instead of generating noise
Administer a site: users and groups, apps, customisation, attachments, backup and restore
# curriculum

12 modules. Live demos in a real lab, not slides.

01Confluence, spaces and the information modelLive & Interactive5 hrs · 2 assignments · 1 capstone

The structure before the content. What a space is, why it is the unit of permission and navigation, how the page tree works, and the difference between a wiki that gets used and one that gets abandoned — which is almost always a structure decision made in the first week.

Topics: Exploring Confluence benefits and where it fits · Confluence structure: sites, spaces, pages and the page tree · The Confluence interface and layout · The dashboard and what it is for · Login, sign-up and the personal space · Permissions overview: global, space and page · Configuring Confluence for a new team

  • Assignments: (1) Map an organisation's documentation needs to a space structure; (2) Critique an existing space that has become unnavigable and propose a fix
  • Capstone: Produce an information architecture for a real team, with spaces, ownership and a naming convention
02Installation, licensing and site setupLive & Interactive5 hrs · 2 assignments · 1 capstone

Getting a site running and configured. Supported platforms, evaluation options, installation, licence activation and the finishing steps — then the site-level customisation that makes an instance feel like it belongs to the organisation rather than to a vendor.

Topics: Evaluation options for Confluence · Supported platforms and system requirements · Installing Confluence on Windows · Activating a Confluence trial licence · Finalising the Confluence installation · Customising the Confluence interface · Customising the Confluence site: look, feel and layouts · Base URL, mail server and initial global configuration

  • Assignments: (1) Install a site from scratch and complete the setup wizard deliberately; (2) Apply organisation branding without breaking the default layouts
  • Capstone: Deliver a configured site another administrator could take over unaided
03Users, groups and the permission modelLive & Interactive5 hrs · 2 assignments · 1 capstone

The model that decides who sees what. Global permissions gate capabilities; space permissions gate a space; page restrictions narrow to individual pages. Getting all three straight — and knowing which one is causing the problem when someone cannot see a page — is core administrator work.

Topics: Creating users and groups · Adding groups and setting permissions · Managing user permissions · Global permissions and what they gate · Space permissions in detail · Page locations and page restrictions · Anonymous access and public spaces · Diagnosing why a user cannot see a page

  • Assignments: (1) Build a permission scheme for three groups across two spaces; (2) Debug three separate access problems, each caused at a different level
  • Capstone: Deliver a permission design that survives an access review and delegates space administration
04Navigation, browsing and searchLive & Interactive5 hrs · 2 assignments · 1 capstone

How people find things. The menus, the people directory, the user menu and the search — plus the navigation helpers that authors control: labels, page ordering and the browse views. Findability is a design responsibility, not a user problem.

Topics: Menus and the browse menu · Browse menu basics: pages, blogs, labels, attachments · The people directory · The user menu · The search menu and search syntax · Using labels and other navigation helpers · Search filters, scoping and why results disappoint · Ordering the page tree meaningfully

  • Assignments: (1) Improve findability in an existing space using labels and tree ordering alone; (2) Build a set of searches that answer a team's five most common questions
  • Capstone: Make one real space navigable without anyone needing to send a link
05Creating spaces, pages and blogsLive & Interactive5 hrs · 2 assignments · 1 capstone

Producing content. Creating a space and giving it a landing page that does work, creating pages and blog posts, adding headings and text, and the supporting content patterns — child pages, related pages, and blogs for things that are dated rather than maintained.

Topics: Creating spaces and space types · Creating content in a space · Creating pages and blog posts · Adding headings and text in pages · Public sign-up and login for an open space · Supporting pages and child page structure · Blogging your experiences and when a blog beats a page · Searching and browsing for related items before writing

  • Assignments: (1) Create a space with a landing page that routes a newcomer correctly; (2) Write a set of related pages structured as a proper tree, not a flat list
  • Capstone: Build a working knowledge area for one team from an empty space
06The editor in depthLive & Interactive5 hrs · 2 assignments · 1 capstone

Everything the editor does that people never discover. Layouts and columns, tables, images and attachments, links, video and embedded media — and how to edit an existing page without destroying someone else's structure.

Topics: Editing pages using the text editor · Changing page layouts and column sections · Creating and formatting tables · Adding images and attachments in Confluence · Adding links: internal, anchor and external · How to add video and embedded media · Editing page content: structural and inline changes · Customising page layout for readability

  • Assignments: (1) Rebuild a badly formatted page using layouts and tables properly; (2) Produce a page with images, attachments, anchors and embedded media
  • Capstone: Convert a document into a well-structured page a team prefers to the original
07Templates, blueprints and content lifecycleLive & Interactive5 hrs · 2 assignments · 1 capstone

Consistency at scale. Templates and blueprints so pages begin in the right shape, importing and updating existing content, and the lifecycle after publication: page information, version history, comparing versions, and removing content deliberately rather than leaving it to rot.

Topics: Creating pages from templates and blueprints · Creating a template and scoping it to a space or globally · Using a template to create a repeatable page type · Importing, updating and removing content · Page information and page history · Comparing versions and reverting · Viewing page information for audit and ownership · Archiving and deprecating stale content

  • Assignments: (1) Create a template for a page type a team writes repeatedly; (2) Establish a review and archive rule and apply it to a real space
  • Capstone: Deliver a template set plus a lifecycle policy that keeps a space from going stale
08Collaboration and social featuresLive & Interactive5 hrs · 2 assignments · 1 capstone

The features that turn documentation from publishing into conversation. Comments and inline feedback, watching pages and spaces, sharing and mentions, following, likes, favourites, drafts, and the network and popular content views on the dashboard.

Topics: Giving content feedback and making comments · Adding inline and page comments · Watching pages, spaces and blogs · Favourites and drafts · Following users and using your network · Sharing a page and using @mentions · Likes and popular content on the dashboard · Enabling restrictions on a page during drafting · Sharing page content outside the team

  • Assignments: (1) Run a document review entirely through inline comments and mentions; (2) Configure watches so a team is informed without being flooded
  • Capstone: Take a page from draft to reviewed and published using only Confluence collaboration features
09Macros — from formatting to dynamic contentLive & Interactive5 hrs · 2 assignments · 1 capstone

The single highest-leverage topic in Confluence. Simple formatting macros first, then the ones that pull dynamic content into a page — space, page tree, blog posts, gallery and task list — then widgets, external content, advanced visuals and user macros, plus how to read a macro error rather than deleting the macro.

Topics: Introduction to macros and the macro browser · Text formatting macros · Colour, quote, code and panel macros · The HTML macro and its risks · Space macros and page tree macros · The blog-posts, gallery and tasklist macros · Widgets and external content macros · Advanced images and visuals · User macros: writing your own · Creating a page with embedded macros · Macro errors and how to diagnose them

  • Assignments: (1) Build a dashboard page assembled entirely from dynamic macros; (2) Write a user macro that standardises a recurring block of markup
  • Capstone: Deliver a self-updating space home page that never needs manual maintenance
10Wiki markup, shortcuts and advanced formattingLive & Interactive5 hrs · 2 assignments · 1 capstone

Working faster and more precisely than the editor allows. Keyboard shortcuts, wiki markup and autoformatting, text styles, headings, lists, tables and links at markup level — which is also how you fix a page the editor has mangled.

Topics: Keyboard shortcuts worth learning · Wiki markup and autoformatting · Text styles and emphasis · Headings and document outline structure · Lists, nesting and task lists · Tables in markup · Links, anchors and shorthand link syntax · Repairing a page whose structure has broken

  • Assignments: (1) Author a full page using markup and shortcuts only; (2) Repair a page with broken nesting and table structure
  • Capstone: Produce a formatting and shortcut reference a team adopts as its house style
11Notifications and tasksLive & Interactive5 hrs · 2 assignments · 1 capstone

Turning documentation into follow-through. How Confluence notifies, how to tune email so people stay subscribed, and the task system — creating tasks in a page, gathering them with the tasklist macro, assigning them to people, and completing them from a notification.

Topics: Managing tasks and notifications · Email options and notification settings · Advanced Confluence notification configuration · Turning off recommended-content email · Notifying a specific user · Creating tasks in a page · The tasklist macro and aggregating tasks · Using and completing tasks from a page or a notification · The task list view per user

  • Assignments: (1) Set up a meeting-notes flow where actions become assigned tasks; (2) Retune a noisy notification configuration so it is worth reading
  • Capstone: Deliver a task and notification scheme that closes the loop on documented actions
12Attachments, apps and site administrationLive & Interactive5 hrs · 2 assignments · 1 capstone

The operational layer. Attachment handling and versioning, the attachments macro and settings, then administration proper: managing add-ons including diagramming apps, admin tasks, and backing up and restoring a site — the one procedure nobody has practised until they need it.

Topics: Attaching files and file management · The attachments macro and viewing attachments · Editing attachments and file versioning · Versioning attachments and changing attachment settings · Admin tasks and the administration console · Managing add-ons and plugins · Installing and using a diagramming app such as Gliffy · Backing up and restoring a site · Site health, storage and upgrade considerations

  • Assignments: (1) Configure attachment settings and prove version history behaves as expected; (2) Back up a site, destroy it and restore including attachments
  • Capstone: Deliver an administration runbook covering apps, attachments, backup and a verified restore

Need this mapped to your stack?

We rebuild the agenda around the tools you actually run.

Request a custom agenda
# hands-on

Labs and capstones your engineers actually build

LAB · STRUCTURE

Design a space that survives growth

Take a team's scattered documents and build a space with a page tree, naming convention, ownership and a landing page that routes newcomers correctly.

spacespage treearchitecture
LAB · PERMISSIONS

Three levels, three failures

Build a permission model across global, space and page level, then debug three access problems, each caused at a different level.

permissionsrestrictionsgroups
LAB · TEMPLATES

Consistent by default

Create templates for the page types a team writes repeatedly, apply them, and measure the difference in structure against the pages written freehand.

templatesblueprintsconsistency
LAB · MACROS

A page that maintains itself

Build a space home page from page tree, label, excerpt, tasklist and gallery macros so it stays current with no manual editing.

macroslabelsdynamic content
LAB · TASKS

Meeting notes that produce action

Run a meeting-notes flow where decisions become documented and actions become assigned tasks that appear on each person's task list.

tasksnotificationsmentions
CAPSTONE · CONTINUITY

Back up, destroy, restore, verify

Back up a fully configured site with attachments and apps, destroy it, restore it, and verify every space, permission and attachment version survived.

backuprestoreadministration
# ecosystem

The tools Confluence sits next to

Jira
Bitbucket
Bamboo
Gliffy
LDAP
Slack
Markdown
PostgreSQL
Atlassian Marketplace
Draw.io
SAML
REST API

Who this is for

  • Confluence administrators managing spaces, permissions and apps
  • Technical writers and documentation owners building a maintainable knowledge base
  • Engineering teams writing runbooks, decision records and release documentation
  • Project managers and business analysts producing requirements and meeting records
  • Team leads standardising how their team captures and shares knowledge
  • Support and operations teams building an internal knowledge base people actually search

Pre-requisites

  • Comfortable working in a browser-based application; no programming required for the authoring modules
  • An understanding of how your teams currently share and lose documentation
  • Basic familiarity with an issue tracker, ideally Jira, for the integration topics
  • Command-line comfort for the installation, backup and administration modules
  • A host or free-tier cloud instance able to run Confluence for the administration labs
# pricing

Straightforward pricing

Every plan includes 1 year of full LMS access — not just this course, the entire DevOpsSchool LMS: 20+ courses, 50+ tools, videos, quizzes, assignments and projects.

Self-paced video

₹833/mo

Billed yearly at ₹9,996

Enroll now

1-on-1 mentorship

₹99,999

Full program, private instructor

Enroll 1-on-1

Corporate / private batch

8–30 engineers · custom agenda · onsite or online · PO and GST invoicing

Get a custom quote

Refunds. If we cancel or postpone a cohort, you get a full refund within 15 days. There is no money-back guarantee otherwise.

Terms. Course material remains licensed to the attendee. Read the terms.

Your data. We don't share it with third parties. Privacy policy.

Every attendee gets a verifiable certificate

  • Issued per attendee on completion
  • Verifiable at devopsschool.com/certificates
  • Hard copy available on request
  • Corporate batches receive an attendance and assessment report
DevOpsSchool

Confluence Training

Certificate of completion

# feedback

What engineers say

4.4 / 5 from 26 reviews on Trustpilot.

★★★★★
The Rundeck developer session was excellent and highly engaging. I appreciated how well the session was structured, with the theoretical concepts explained clearly and in simple terms. What stood out most to me was the demo — it was both informative and enjoyable. I especially liked how Rajesh walked us through not only the happy path but also the sad path, showcasing common issues and sharing practical troubleshooting tips.
Raimy Roy · Trustpilot
★★★★★
Rajesh's experience and knowledge are exceptional and we learnt invaluable practical knowledge which we can apply in our production environment. Incredibly friendly and gave us a fantastic insight both in-depth and at a high level of the Rundeck product.
Fire Titan · Trustpilot
★★★★★
Great learning experience from a very knowledgeable instructor with well-prepared course notes. The lab exercises on AWS instance work well to learn the hands-on side of the course.
Ando Gg · Trustpilot
★★★★★
Rajesh is a very good trainer I have experienced in DevSecOps training. The number of contents in different topics he has posted on the DevOpsSchool public website are amazing and user friendly for beginners and experienced professionals.
Ashutosh Mishra · Trustpilot
★★★★★
The trainer (Rajesh) provided very good sessions on SRE profession. Not only hands-on learning on the tools but also SRE mindset.
Peter Wang · Trustpilot
★★★★★
Very good training session. Well explained from the basics to the complex concepts. Also tried to cover practicals and demos within the 3 hour sessions. The learning content and videos are of a great deal of help.
Sreekanth Kannoth · Trustpilot
# comparison

Why a named practitioner beats a marketplace listing

What mattersYouTube + blogsGeneric online courseFreelance marketplaceDevOpsSchool
Named practitionerNoRarelyVaries per bookingYes — same trainer each time
Production experienceUnknownUnknownUnverified20 years, named employers
Custom agendaNoNoSometimesBuilt from your stack
Onsite deliveryNoNoSometimesYes
Lab environmentNoneSandbox that expiresVariesYour own cloud — skill goes with you
AssessmentNoneQuizRarelyAssignments + capstone per module
Per-attendee certificatesNoSometimesRarelyYes
Corporate invoicingNoLimitedVariesPO and GST
Post-training supportNoneForum, time-limitedNoneLifetime forum access
# questions

Frequently asked

Can the agenda be customised for our stack?
Yes — that is the normal case for a private batch. We start with a discovery call, look at how your spaces are structured today and where documentation is failing, and weight the agenda between authoring, structure and administration accordingly.
Is this for authors or administrators?
Both, with the balance set by your brief. An author-focused batch spends its time on structure, the editor, templates, macros and collaboration. An administrator batch spends it on permissions, users and groups, apps, attachments, backup and restore. Mixed batches get both as separate tracks.
Our Confluence has become a dumping ground. Can you fix that?
That is the most common private-batch brief. It is an information architecture and lifecycle problem, not a tooling one. Modules 1, 4, 7 and 9 address it directly — space design, findability, templates and a review and archive policy — and in a private batch we work it against your real spaces.
Do you cover Confluence Cloud or Data Center?
Both, with differences called out where they matter. Spaces, permissions, the editor, templates, macros, labels and collaboration are common ground. Installation, backup, restore, some administration screens and the app ecosystem differ, and we teach against the deployment you run.
How much time is spent on macros?
A full module, because it is where the leverage is. A page assembled from page tree, label, excerpt and tasklist macros stays current on its own; a page typed by hand goes stale the week it is written. The lab builds a space home page that never needs manual maintenance.
Can you cover Confluence together with Jira?
Yes, and it is a frequent request. A combined batch covers linking pages to issues, requirements and release documentation that reference live issue data, and a shared permission and directory model across both applications.
How long does a private Confluence batch take?
Two to three days. Two covers structure, authoring, templates, macros and collaboration; the third adds permissions in depth, notifications and tasks, attachments, apps and the backup and restore drill.
Do you deliver onsite?
Yes. Private batches run onsite at your premises, live online, or hybrid. You provide the room and the engineers; we bring the trainer, agenda, labs, assessment and certificates.
What lab environment do we need?
Attendees provision their own environment — free-tier AWS, Azure or GCP, or local VMs — and we walk them through it. A trial licence on a single host covers the whole agenda.
What size are batches?
Private corporate batches run 8 to 30 engineers. Public Live & Interactive cohorts are capped at 10 so everyone gets time with the trainer.
Do attendees get a certificate?
Yes — every attendee receives a completion certificate, verifiable at devopsschool.com/certificates. Corporate batches also receive an attendance and assessment report.
What is your refund position?
If we cancel or postpone a cohort, you receive a full refund within 15 days. There is no general money-back guarantee, and GST and gateway fees are not refunded.

Still deciding?

Tell us the team, the stack and the timeline. You'll get a straight answer, not a sales sequence.

Talk to an advisor
# same field

Other source control & collaboration training

# ready when you are

Book a Confluence trainer — or ask a question first.

  • No spam, no drip sequence
  • Syllabus in 60 seconds
  • A human reply within one business day

Prefer to call or email?

More ways to reach us on the contact page.

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