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Roles and Responsibilities of Application Support Engineer

  • Coordinate with teams and resolve all complex application and system issues.
  • Design and maintain expertise in flow of application process and systems related to company.
  • Administer and resolve applications issues, provide updates and perform root cause analysis.
  • Plan, execute books and implement applications and configuration change procedures to ensure optimal Quality assurance for all applications.
  • Develop, sustain and evaluate delegated business processes and related applications.
  • Supervise all alerts related to application and system procedures and provide services proactively.
  • Maintain good professional relationships with counterparts of engineering and customer support departments.
  • Install and prepare tools required for proper functioning of website front line applications on regular basis.
  • Organize and implement projects ranging from small to medium size and provide assistance to all processes under guidance of team Senior Engineers.
  • Perform root cause assessment and debug all issues on server domain, and availability of applications.
  • Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.
  • Provide support and identify all issues and prepare appropriate documentation all issues and solutions.
  • Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
  • Identify and provide resolutions ranging in complexity from medium to high.

Certification Courses

DevOpsSchool has introduced a series of professional certification courses designed to enhance your skills and expertise in cutting-edge technologies and methodologies. Whether you are aiming to excel in development, security, or operations, these certifications provide a comprehensive learning experience. Explore the following programs:

DevOps Certification, SRE Certification, and DevSecOps Certification by DevOpsSchool

Explore our DevOps Certification, SRE Certification, and DevSecOps Certification programs at DevOpsSchool. Gain the expertise needed to excel in your career with hands-on training and globally recognized certifications.