Fidelity National Information Services: Selection and Interview process, Questions/Answers

Fidelity National Information Services (FIS) was a major player in the financial services industry, specifically providing technology solutions for payments, banking, and investment services. However, in 2023, FIS was acquired by Phillips 66. While FIS itself is no longer an independent company, understanding their former recruitment process can be insightful, especially since Phillips 66 likely incorporates some aspects into their own hiring practices for similar roles.

Here’s a quick background on FIS:

• FinTech Leader (Previously): FIS was a leading provider of financial technology (FinTech) solutions, offering a wide range of software, services, and expertise to banks, credit unions, and other financial institutions.
• Global Reach (Previously): They operated across the globe, facilitating trillions of dollars in transactions annually.
• Focus on Innovation (Previously): FIS was committed to developing cutting-edge FinTech solutions to improve efficiency, security, and convenience in the financial sector.

While the specifics of the hiring process may change under Phillips 66, here’s a general idea of what FIS selection process might have entailed (and what might be relevant for similar roles at Phillips 66):

What are the selection and Interview process of Fidelity National Information Services?

1. Application: Submit your resume and cover letter through the careers website (previously FIS careers website, now likely Phillips 66 careers website).
2. Screening and Review: Recruiters assessed applications for qualifications and experience aligned with the job description. They focused on skills relevant to FinTech (for FIS) or relevant to the specific role within Phillips 66’s midstream operations (now likely where some former FIS roles fall under).
3. Interview Stages (Possible Variations):
   • Phone Interview (for some roles): An initial conversation with an HR representative or hiring manager to discuss your background, motivations, and interest in the financial services industry (for FIS) or the energy sector (for Phillips 66), with an emphasis on their focus on innovation and operational excellence.
   • Technical Assessments (for some roles): You might have encountered online assessments to evaluate basic math skills (important in many financial or energy-related roles), technical knowledge relevant to the specific role (e.g., software proficiency for some engineering roles), or a short personality assessment to gauge cultural fit within the company environment.
   • In-Person Interview(s): These interviews may have involved one or more rounds with hiring managers from relevant departments (e.g., engineering, IT, product development) and potentially technical specialists depending on the role.
     • Focus for FIS Roles (Possible):
       • Technical Roles: Be prepared for in-depth discussions about your technical background, relevant programming languages or software experience, and problem-solving abilities. You might have encountered technical drawings, case studies, or specific technical challenges related to FinTech solutions.
       • Non-Technical Roles: Expect discussions about your relevant skills and experience (e.g., project management, communication), understanding of the financial services industry (for FIS), and alignment with the company culture.

Tips for Success (General):

• Research Phillips 66 thoroughly, understanding their current operations (which might include some former FIS services), focus on innovation and efficiency, and their broader role in the energy sector.
• Tailor your resume and cover letter to highlight relevant skills and experiences that demonstrate a strong fit for the specific role you’re applying to within Phillips 66.
• Be prepared for technical discussions or assessments relevant to the specific role (e.g., FinTech for relevant FIS roles, or engineering/energy-related knowledge for some roles at Phillips 66).
• Practice your behavioral interview skills using the STAR method (Situation, Task, Action, Result).
• Project a positive attitude, strong work ethic, and a willingness to learn (valuable in all roles!), excellent communication and interpersonal skills, and a passion for contributing to a company focused on innovation in their respective field (FinTech for FIS, or energy for Phillips 66).

By understanding this framework and showcasing your qualifications and interest in the financial services industry (previously for FIS) or the energy sector (for Phillips 66), you can increase your chances of landing an interview and a fulfilling career in the relevant field.

How many rounds of interview conducted in Fidelity National Information Services?

There isn’t publicly available information on the exact number of interview rounds or salaries for freshers at Fidelity National Information Services (FIS) [1]. However, based on information found on job boards and employee reports, here’s a possible range for the interview process and salary:

Number of Interview Rounds (Possible Range):

• Two to three interview rounds [2, 3].

Here’s a possible breakdown of the interview stages at FIS:

• Initial Application: Submit your resume, cover letter, and you might encounter a web-based assessment about your technical skills or knowledge for the role (often for IT or engineering positions) [2].
• Phone Interview (possible): A recruiter might conduct a brief phone interview to discuss your experience and interest in FIS [2, 3].
• In-Person Interviews (one to two rounds): These could involve discussions with [2, 3]:
  • Hiring Manager or Team Members from the department you’re applying for: They will assess your qualifications, experience (if any), and fit for the specific role (e.g., technical skills for IT or engineering positions, analytical skills for data analyst roles).
  • Subject Matter Experts (possible for some roles): For technical roles, you might meet with engineers, data scientists, or other specialists to delve deeper into your technical knowledge relevant to the specific area (e.g., cybersecurity, payments processing, core banking systems).

What is the salary for freshers in Fidelity National Information Services?

As mentioned earlier, exact salary information for freshers isn’t available on FIS’s careers website [1]. Here are ways to get a better idea of the range for entry-level positions:

• Salary Websites: Explore salary websites like Glassdoor or Indeed. Search for “Fidelity National Information Services” and filter by “entry-level” or “freshers” positions in your target location to get a sense of the range for similar roles (e.g., software engineer, data analyst, IT support specialist).
• Salary Negotiation: Be prepared to discuss salary during the offer stage, especially if you have relevant experience or a strong educational background in computer science, information technology, or a related field. Research salary ranges beforehand and highlight your skills and willingness to learn to justify your desired compensation.

Here are some additional tips for landing a job at FIS:

• Research FIS: Learn about their areas of expertise in financial technology solutions for payments, banking, and wealth management [1]. Understand their focus on innovation, security, and global reach [1]. This demonstrates your genuine interest during the interview.
• Highlight Relevant Skills and Experience: Tailor your resume to showcase skills and experiences relevant to the specific role you’re applying for. This could include technical skills (for IT or engineering positions), analytical skills, problem-solving abilities, a strong work ethic, and a willingness to learn.
• Prepare for Behavioral and Technical Questions: Be prepared to answer both behavioral questions using the STAR method (Situation, Task, Action, Result) to showcase your problem-solving skills and achievements, and technical questions relevant to the role (if applicable).

By following these steps, you’ll gain a better understanding of the potential interview process and salary range for freshers at FIS. Remember, the specific details can vary depending on the position you apply for, your qualifications, and the company’s needs at the time of hiring. During the interview process, if there’s an opportunity to ask questions, you can inquire politely about the typical interview structure for the role you’re interested in.

Top questions Asked for freshers in Fidelity National Information Services

While FIS doesn’t publish a definitive list of top interview questions for freshers, here’s a breakdown of what you might encounter during an interview for freshers in various technology roles, along with tips for finding more specific information:

General Interview Questions for Freshers:

• Tell me about yourself and your career goals in the technology industry (or a related field). (This is a common opening to allow you to showcase your background and aspirations)
• Why are you interested in FIS specifically? (Research the company’s role in financial services technology and their focus on innovation)
• What are your strengths and weaknesses? (Be honest but focus on framing weaknesses as areas for development)
• Describe a time you faced a technical challenge and how you overcame it. (Highlight your problem-solving skills)
• Do you have any questions for us? (Prepare insightful questions to show your interest and initiative)

Possible Role-Specific Questions (Depending on the Position):

• Software Engineer/Developer: Be prepared for questions about your programming languages and technologies you’re familiar with. You might encounter coding challenges or questions about your understanding of software development methodologies (e.g., Agile).
• IT Support Specialist: These roles might involve questions about your troubleshooting abilities, knowledge of various operating systems and software applications, and customer service skills.
• Data Analyst/Business Analyst: For these roles, anticipate questions about your analytical skills, ability to work with data (e.g., data manipulation, analysis), and proficiency in data analysis tools (if applicable). You might also be asked about your communication skills, as data analysts often present findings to stakeholders.

Tips for Finding More Specific Questions:

• FIS Careers Website: Explore the careers section of FIS’s website, particularly under “FAQs” or “Interview Tips.” They might have resources for new hires in your desired technology field.
• FIS Interview Reviews: Look for interview reviews on websites like Glassdoor to get insights from past interviewees, keeping in mind that experiences may vary.
• Informational Interviews: Consider reaching out to FIS employees on LinkedIn for informational interviews (brief conversations to learn more about the company and specific roles).

How to apply for job in Fidelity National Information Services?

1. Search for Open Positions:

• Head to FIS’s careers website: FIS’s careers page.

2. Target Your Search:

• Utilize filters to find “Entry Level” or “Associate” positions that align with your skills and interests. You can also filter by Location, Department (e.g., Technology, IT Support, Data & Analytics), or Keyword (e.g., software engineer, IT support specialist, data analyst).

3. Apply Online:

• Once you discover a relevant opportunity, click “Apply Now” and follow the instructions. You’ll likely need to submit:
  • Resume: Tailor your resume to highlight relevant coursework, projects, or internship experiences (if applicable) in technology. Focus on technical skills (e.g., programming languages, software applications, data analysis tools), problem-solving abilities, and a willingness to learn. Quantify your achievements whenever possible (e.g., projects completed, lines of code written).
  • Cover Letter (Optional, but Recommended): Craft a compelling cover letter that showcases your genuine interest in FIS and the specific role. Tailor it to the position and highlight why you’re a strong fit (mention transferable skills if experience is limited). Express your passion for technology and your desire to learn and grow within FIS.

4.Tips:

• Highlight Transferable Skills: Even without direct experience in financial services technology, focus on transferable skills like communication, teamwork, problem-solving, analytical skills (if applicable), and a willingness to learn.
• Research FIS’s Technology Solutions: Gain a basic understanding of the types of technology solutions FIS offers to demonstrate your interest in their work.
• Practice Coding Challenges (if applicable): If applying for a software engineer/developer role, consider practicing coding challenges online to prepare for potential interview assessments.

By combining this information with research on Fidelity National Information Services and the specific role, you can be well-prepared to answer a variety of interview questions and increase your chances of landing an entry-level position in the exciting world of financial technology!