NGO CRM systems

Introduction Nonprofit CRM (Customer Relationship Management) systems are purpose-built platforms that help mission-driven organizations manage relationships with donors, volunteers, members, beneficiaries, and partners. Unlike traditional sales CRMs, nonprofit CRMs focus on fundraising, donor stewardship, grant tracking, program management, and community engagement—all while ensuring transparency and accountability. As nonprofits scale their impact, data complexity grows. Spreadsheets…