workforce-management

Workforce Management Software Helps Call Centers Save Money

One way to increase revenues in your inbound call center might be via workforce management software. For call centers that realize revenue by answering calls (be they catalogues, reservation centers,…

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Cloud Computing Selection: Cloud Infrastructure Service Providers

There are list of solution which provides Cloud Infrastructures for Hardware as a service (HAAS) or Software as a Services(SAAS). AllenPort AllenPort’s technology handles file management chores like backup, file…

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