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AIOps Trainer

Private corporate batches, live online cohorts and 1-on-1 mentoring in telemetry correlation, anomaly detection, alert noise reduction and closed-loop remediation — taught by a practitioner who runs it in production.

20 years across DevOps, SRE and Security · 10,000+ engineers trained · Trained teams at JPMorgan Chase, Verizon, Nokia and the World Bank

DeliveryOnline · Onsite · Hybrid
FormatsCorporate · 1-on-1 · Cohort
AgendaCustomisable
Batch size8–30 engineers
Engineers we've trained work at
JPMorgan ChaseBank of AmericaWells FargoVerizonNokiaWorld BankGE HealthcareVMwareOracleQualcommMercedes-BenzAirbusDatadogSplunkDeloitteInfosysWiproCapgemini
# who teaches it

Your AIOps trainer

Rajesh Kumar

Principal DevOps Engineer & Architect

Early-bird MLOpsAIOps practitionerData platform operations20 years in productionPrincipal / architect roles10,000+ engineers trainedM.Tech BITS Pilani25+ certifications

Rajesh teaches AIOps from the data model up rather than from a vendor console: normalising metrics, logs, traces, events and topology into one schema, choosing detectors that match the signal, and measuring correlation quality with precision and recall instead of a marketing figure. Sessions cover the operational reality — event storms, seasonality, cardinality and cost, feedback loops from resolved incidents, and the guardrails that make automated remediation safe enough to enable.

Twenty years across DevOps, SRE and Security, in principal and architect roles at PayPay, SoftwareAG, ServiceNow, JDA Software, Intuit, Adobe and others. He has trained engineers at JPMorgan Chase, Verizon, Nokia, the World Bank, VMware, Oracle, Mercedes-Benz and Airbus — more than 10,000 people personally. He teaches what he runs, not what he reads.

One practitioner, not a bench

You are booked with a named engineer, and that is who turns up. Marketplaces and larger providers rotate whoever is free, so the person who sold you the agenda is rarely the person teaching it.

The same trainer is available for the next engagement, which matters when a team builds on what it learned last time.

18,000+certified learners
500+corporate batches delivered
50+countries served
100+certification programmes
# faculty

Who delivers AIOps engagements

Your batch is assigned a named trainer before it starts, and that is who teaches it. See the full faculty.

How your AIOps trainer is chosen

Engagements are matched on the tool, not the calendar. For AIOps that means a trainer who has run it in production — telemetry correlation, anomaly detection, alert noise reduction and closed-loop remediation — rather than whoever is free that week. You are told who is teaching before you commit, and that person is on the discovery call that shapes the agenda.

Where a batch is large enough to need a second trainer, the pairing is declared up front. The lead trainer stays accountable for the syllabus and the assessment either way.

Rajesh Kumar

Principal DevOps Engineer & Architect

India20 yrsLead trainer

Twenty years across DevOps, SRE and Security in principal and architect roles at PayPay, SoftwareAG, ServiceNow, JDA Software, Intuit, Adobe, IBM/Emptoris, Ness, MindTree and Accenture. He has trained more than 10,000 engineers personally, at organisations including JPMorgan Chase, Verizon, Nokia, the World Bank, VMware, Oracle, Mercedes-Benz and Airbus. He teaches what he runs, not what he reads.

Balachandran Anbalagan

IndiaInstructorCoach

Durga Prasad

IndiaInstructorCoach

Gaurav Aggarwal

IndiaInstructorCoach

Harsh Mehta

IndiaInstructorCoach

Kapil Gupta

IndiaInstructorCoach

Kunal Jain

IndiaInstructorCoach

Nikhil Gupta

IndiaInstructorCoach

Pranab Kumar

IndiaInstructorCoach

Rohit Ghatol

IndiaInstructorCoach

Amit Agarwal

IndiaInstructorCoach

Anil Kumar

IndiaInstructorCoach

# how to engage

Four ways to work with this trainer

Private corporate batch

Teams of 8–30

Custom agenda, your timezone, onsite or online, NDA-friendly.

Request a quote

1-on-1 mentoring

Individual engineers

A private instructor and a curriculum built around your goal.

₹99,999

Live & Interactive cohort

Individuals who want peers

Scheduled batch, max 8 to 10 hours of live instruction.

₹34,999

Self-paced video

Self-starters

Full LMS access — 20+ courses and 50+ tools included.

₹833/mo
# private batches

Private AIOps training for your team

A private batch starts with a discovery call. We look at the stack you actually run — the CI system, the cloud, the constraints — and map the agenda onto it, so examples use your topology rather than a generic one.

Delivery is onsite at your premises, live online, or hybrid, scheduled around your release calendar rather than ours. Batches run 8 to 30 engineers.

Every attendee leaves with recordings, slides, lab repositories and a completion certificate. You receive an attendance and assessment report. Invoicing supports PO and GST.

Talk to us about a private AIOps batch

What you provide vs what we bring

  • You: the room or the call, and the engineers
  • Us: trainer, agenda, labs, assessment, certificates
  • Labs: we guide your team through provisioning their own free-tier cloud environment — the skill goes with them
# the technology

What is AIOps?

AIOps applies statistics and machine learning to operational telemetry so that machines do the first pass of triage instead of people. The problem it addresses is arithmetic: a mid-sized estate emits millions of metric series, tens of terabytes of logs and thousands of events a day, and a single failure fans out into hundreds of alerts across every dependent service. No rota reads that. AIOps sits between raw telemetry and the on-call engineer, compressing event storms into a small number of ranked, enriched incidents.

A working AIOps capability has four layers. Ingestion and normalisation bring metrics, logs, traces, events, deployment records and topology into a common schema with reconciled timestamps and entity identifiers. Detection replaces static thresholds with baselines that understand seasonality and trend, so a Monday-morning spike is not an incident and a flat line at 3am is. Correlation groups related signals by time, topology and change, collapsing an event storm into one incident with a probable cause. Action closes the loop: enrichment into the ITSM and on-call systems, and where it is safe, automated remediation with guardrails.

AIOps is not a replacement for observability, and it is not a product you install. It is a data and operating-model problem. Correlation is only as good as the topology and change data feeding it, detectors need labelled feedback from the humans who resolve incidents, and any automated action needs the same review, testing and rollback discipline as production code.

Why this skill matters now

Alert fatigue is now the dominant operational failure mode. Estates grew microservices, multi-cloud accounts and Kubernetes clusters faster than teams grew, and the monitoring that came with them was configured one threshold at a time. The result is a pager that fires constantly and gets ignored precisely when it matters.

At the same time, the tooling stopped being experimental. Anomaly detection, event correlation and change-impact analysis are shipping features in Dynatrace, Datadog, Splunk, Elastic and New Relic, and dedicated correlation platforms sit in front of them. That makes the scarce skill evaluation rather than novelty: knowing which detector suits which signal, how to measure noise reduction honestly, how to avoid a correlation engine that confidently groups unrelated failures, and when a deterministic rule is simply better than a model.

The commercial pressure is direct. MTTR, change failure rate and toil are reported metrics in most engineering organisations, and headcount is not growing to match incident volume. Teams that can reduce alert-to-incident ratio and automate the safe remediations get the time back; teams that buy a platform without owning the data model get an expensive second inbox.

AIOps training
# outcomes

What your team can do afterwards

Design a telemetry data model that correlation and detection can actually use — entities, topology, change events and consistent timestamps
Choose detection methods appropriate to each signal: static thresholds, seasonal baselines, forecast residuals and outlier models
Cut alert volume measurably by deduplicating, suppressing and grouping events into incidents rather than tuning thresholds one by one
Correlate incidents against deployments, config changes and feature flags to shorten root-cause analysis
Enrich incidents automatically into ITSM and on-call tooling so the responder gets context rather than a raw alert
Build closed-loop remediation for the classes of failure where automation is safe, with approvals, idempotency and rollback
Evaluate AIOps platforms against your own data and reject claims you cannot reproduce
Report AIOps performance with honest metrics: MTTD, MTTA, MTTR, alert-to-incident ratio and false-positive rate
# curriculum

7 modules. Live demos in a real lab, not slides.

01What AIOps is, and the operations problem behind itLive & Interactive5 hrs · 2 assignments · 1 capstone

The problem before the platform. Where alert volume comes from, why threshold tuning does not scale, and what actually consumes on-call time. AIOps positioned against monitoring, observability and event management, with an honest account of where machine learning helps operations and where a deterministic rule is better.

Topics: Alert fatigue, event storms and toil as measurable problems · AIOps vs monitoring vs observability vs event management · The capability model: observe, engage, act · Where ML helps operations and where it does not · Reactive, proactive and predictive use cases · Baseline metrics: MTTD, MTTA, MTTR, alert-to-incident ratio · Common failure patterns in AIOps adoption

  • Assignments: (1) Measure a week of real alert volume and classify every alert as actionable or noise; (2) Write down the three incident types that consume the most on-call time
  • Capstone: Produce a baseline report of current alert quality with a target state and named success metrics
02The data layer — ingestion, normalisation and topologyLive & Interactive5 hrs · 2 assignments · 1 capstone

Everything downstream depends on this module. Bringing metrics, logs, traces, events, deployment records and service topology into one schema with reconciled entity identifiers and timestamps, then dealing with the practical constraints: cardinality, sampling, retention and cost.

Topics: Signal types: metrics, logs, traces, events, topology · OpenTelemetry as a collection standard · A common event schema and entity resolution · Service maps, dependency graphs and CMDB data · Change and deployment feeds as first-class telemetry · Cardinality, sampling, retention and storage cost · Clock skew, late arrival and out-of-order data

  • Assignments: (1) Normalise three different alert sources into a single event schema; (2) Build a service dependency map from trace or discovery data
  • Capstone: Deliver a telemetry data model that correlation and enrichment can be built on
03Anomaly detection on operational signalsLive & Interactive5 hrs · 2 assignments · 1 capstone

Replacing fixed thresholds with detection that understands how a signal actually behaves. Seasonality and trend, baselining, statistical detectors and where model-based detection earns its keep — plus the tuning question every detector poses: how much noise you accept to catch how much signal.

Topics: Why static thresholds fail on seasonal workloads · Trend and seasonality decomposition · Moving averages, EWMA and Holt-Winters baselines · Forecast residuals and confidence bands · Outlier and multivariate detection · Precision, recall and the cost of a false positive at 3am · Capacity forecasting and predictive alerts · Detector selection per signal class

  • Assignments: (1) Replace a noisy threshold alert with a seasonal baseline and compare firing rates; (2) Tune a detector to a stated precision target and document the trade-off
  • Capstone: Build a detection set for one service and prove it catches known past incidents without new noise
04Log intelligence and event correlationLive & Interactive5 hrs · 2 assignments · 1 capstone

Turning volume into structure. Parsing and templating unstructured logs so patterns can be counted, clustering to surface rare and new messages, then correlation: deduplication, suppression, and grouping events by time, topology and change into a single incident.

Topics: Log parsing and template extraction · Clustering and rare-pattern detection · Deduplication and flap suppression · Time-window correlation · Topology-based correlation across dependencies · Change-based correlation · Incident grouping and alert-to-incident compression · Measuring noise reduction honestly

  • Assignments: (1) Collapse a real event storm into grouped incidents and measure the compression ratio; (2) Extract templates from a raw log stream and alert on a new template appearing
  • Capstone: Deliver a correlation ruleset that turns a multi-service outage into one ranked incident
05Root cause analysis and incident enrichmentLive & Interactive5 hrs · 2 assignments · 1 capstone

Getting the responder from page to cause. Using the dependency graph to find the origin of a fan-out failure, ranking probable causes against recent changes, estimating blast radius, and pushing all of that context into the tools the responder already has open.

Topics: Fan-out failures and locating the origin service · Change correlation: deploys, config, feature flags, infrastructure · Probable-cause ranking and evidence presentation · Blast radius and impacted-service estimation · Enrichment into ITSM: ServiceNow and Jira · On-call routing: PagerDuty and Opsgenie · Runbook linking and automatic context attachment · Post-incident feedback as training signal

  • Assignments: (1) Enrich an incident automatically with owner, dependencies, recent changes and runbook; (2) Rank probable causes for a past incident and check the ranking against the real cause
  • Capstone: Ship an enrichment pipeline that gives on-call a fully contextualised incident on first page
06Closed-loop remediation and safe automationLive & Interactive5 hrs · 2 assignments · 1 capstone

Acting on the signal. Which failure classes are safe to remediate automatically and which are not, how to build actions that are idempotent and reversible, and the guardrails — rate limits, approvals, dry runs, circuit breakers — that keep automation from amplifying an incident.

Topics: Classifying failures by automation safety · Runbook automation and self-healing patterns · Idempotency, dry runs and rollback in remediation actions · Guardrails: rate limits, blast-radius caps, circuit breakers · Approval gates and human-in-the-loop actions · Auditing automated actions · Measuring toil removed and incidents auto-resolved · When automation makes an incident worse

  • Assignments: (1) Automate one recurring manual remediation with a dry-run mode and audit log; (2) Add guardrails that stop an automation loop from firing repeatedly
  • Capstone: Deliver a closed loop from detection through correlation to a guarded, audited automatic remediation
07Platforms, operating model and rolloutLive & Interactive5 hrs · 2 assignments · 1 capstone

Deciding what to buy, what to build and how to introduce it. Capability comparison across the main platforms against your own data rather than a demo dataset, the operating model that keeps detectors improving, governance of the models involved, and a staged adoption plan with metrics attached.

Topics: Platform capabilities: Dynatrace, Datadog, Splunk, Elastic, New Relic · Dedicated correlation and event-management platforms · Build vs buy and total cost of ownership · Running a proof of value on your own telemetry · Feedback and labelling loops from resolved incidents · Model governance, drift and periodic re-evaluation · KPIs and reporting to leadership · A 30/60/90 adoption roadmap

  • Assignments: (1) Design a proof-of-value test that a vendor cannot pass with a demo dataset; (2) Define the labelling loop that keeps correlation quality improving
  • Capstone: Present an AIOps adoption plan with platform choice, data prerequisites, metrics and phased rollout

Need this mapped to your stack?

We rebuild the agenda around the tools you actually run.

Request a custom agenda
# hands-on

Labs and capstones your engineers actually build

LAB · DATA MODEL

One schema from four sources

Normalise metric alerts, log alerts, synthetic checks and deployment events into a single event schema with consistent entity identifiers and timestamps.

ingestionnormalisationtopology
LAB · DETECTION

Kill a threshold, keep the signal

Take an alert that fires every Monday morning, replace it with a seasonal baseline, and prove it still catches the real regressions it was meant to catch.

anomaly detectionseasonalitytuning
LAB · CORRELATION

Compress an event storm

Feed a recorded multi-service outage through deduplication, suppression and topology correlation, then measure the alert-to-incident compression ratio.

correlationdeduplicationincidents
LAB · RCA

Change correlation for root cause

Join incident timelines against deployment and config-change feeds, rank probable causes, and check the ranking against what actually broke.

rcachange eventsdependency graph
LAB · AUTOMATION

Guarded self-healing

Automate a recurring remediation with dry-run, idempotency, rate limiting and an audit trail, then deliberately trigger the guardrails.

remediationguardrailsrunbooks
CAPSTONE · CLOSED LOOP

Detect, correlate, enrich, act

Deliver a working loop that detects an anomaly, groups the resulting events, enriches the incident with ownership and change context, and remediates safely.

end-to-enditsmon-call
# ecosystem

The tools AIOps sits next to

Prometheus
Grafana
Elasticsearch
Splunk
Datadog
Dynatrace
OpenTelemetry
PagerDuty
ServiceNow
Kafka
Kubernetes
Python

Who this is for

  • SREs trying to reduce alert volume without losing coverage
  • Platform and DevOps engineers owning the monitoring and on-call toolchain
  • IT operations and NOC teams moving from manual triage to correlated incidents
  • Observability engineers extending telemetry into detection and correlation
  • Incident and problem managers who need honest operational metrics
  • Architects evaluating AIOps platforms before a purchase decision

Pre-requisites

  • Operational experience — you have carried a pager or run production monitoring
  • Familiarity with at least one metrics and one logging system
  • Comfortable with a Linux command line and reading JSON
  • Basic Python or equivalent scripting for data wrangling labs
  • Access to a monitoring stack or free-tier account to build detectors against
# pricing

Straightforward pricing

Every plan includes 1 year of full LMS access — not just this course, the entire DevOpsSchool LMS: 20+ courses, 50+ tools, videos, quizzes, assignments and projects.

Self-paced video

₹833/mo

Billed yearly at ₹9,996

Enroll now

1-on-1 mentorship

₹99,999

Full program, private instructor

Enroll 1-on-1

Corporate / private batch

8–30 engineers · custom agenda · onsite or online · PO and GST invoicing

Get a custom quote

Refunds. If we cancel or postpone a cohort, you get a full refund within 15 days. There is no money-back guarantee otherwise.

Terms. Course material remains licensed to the attendee. Read the terms.

Your data. We don't share it with third parties. Privacy policy.

Every attendee gets a verifiable certificate

  • Issued per attendee on completion
  • Verifiable at devopsschool.com/certificates
  • Hard copy available on request
  • Corporate batches receive an attendance and assessment report
DevOpsSchool

AIOps Training

Certificate of completion

# feedback

What engineers say

4.4 / 5 from 26 reviews on Trustpilot.

★★★★★
My experience with the AIOps training was positive. The course covered important topics in a structured way, and Rajesh Kumar explained the concepts patiently. I found the practical aspects particularly helpful because they made the technical content easier to understand.
AARTI KUMARI · Trustpilot
★★★★★
I was looking to improve my understanding of AIOps, and this training helped me achieve that goal. Rajesh Kumar explained the subject in a structured and practical manner. The sessions on different AIOps concepts were informative.
Sonali Tiwari · Trustpilot
★★★★★
Basics explanation was exemplary from Rajesh where he dealt with complicated topics to be simple. Great learning stuff personally for me.
Krishna Mohan Yelleti · Trustpilot
★★★★★
Very detailed explanation and has lots of patience in attending the questionnaire. Thanks again for your wonderful sessions.
Uttam Samudrala · Trustpilot
★★★★★
Good discussion, helped us to understand different tools in SRE.
Prashant Saxena · Trustpilot
★★★★★
Got good lab sessions which kept the new DevOps tool learnings to the point and it helped a lot in my career.
robin son · Trustpilot
# comparison

Why a named practitioner beats a marketplace listing

What mattersYouTube + blogsGeneric online courseFreelance marketplaceDevOpsSchool
Named practitionerNoRarelyVaries per bookingYes — same trainer each time
Production experienceUnknownUnknownUnverified20 years, named employers
Custom agendaNoNoSometimesBuilt from your stack
Onsite deliveryNoNoSometimesYes
Lab environmentNoneSandbox that expiresVariesYour own cloud — skill goes with you
AssessmentNoneQuizRarelyAssignments + capstone per module
Per-attendee certificatesNoSometimesRarelyYes
Corporate invoicingNoLimitedVariesPO and GST
Post-training supportNoneForum, time-limitedNoneLifetime forum access
# questions

Frequently asked

Can the agenda be customised for our stack?
Yes — that is the normal case for a private batch. We start with a discovery call, look at the monitoring, ITSM and on-call tooling you actually run, and rebuild the module list around them. Examples then use your topology rather than a generic one.
Do you deliver onsite?
Yes. Private batches run onsite at your premises, live online, or hybrid. You provide the room and the engineers; we bring the trainer, agenda, labs, assessment and certificates.
What lab environment do we need?
Attendees provision their own environment — free-tier AWS, Azure or GCP, or local VMs — and we walk them through it. We deliberately do not hand out temporary sandboxes, because the environment they build is the one they keep.
Is this a course for a specific AIOps product?
No, and that is deliberate. We teach the data model, detection methods and correlation patterns that apply everywhere, then map them onto whichever platform you run. Product-specific deep dives can be added to a private agenda.
Do attendees need machine learning experience?
No. The ML content is taught from an operations perspective: what each detector assumes, when it breaks and how to evaluate it. No prior modelling background is required, and no attendee has to train a model from scratch.
Will this actually reduce our alert volume?
The course gives you the method and the measurement. Teams typically find most of their reduction in deduplication, suppression and grouping before any model is involved — which is why those come first in the agenda.
How long does a private AIOps batch take?
Typically three days. Two days covers the data layer, detection and correlation; adding root-cause workflows, closed-loop automation and platform evaluation takes it to three or four.
What size are batches?
Private corporate batches run 8 to 30 engineers. Public Live & Interactive cohorts are capped at 10 so everyone gets time with the trainer.
Do attendees get a certificate?
Yes — every attendee receives a completion certificate, verifiable at devopsschool.com/certificates. Corporate batches also receive an attendance and assessment report.
What is your refund position?
If we cancel or postpone a cohort, you receive a full refund within 15 days. There is no general money-back guarantee, and GST and gateway fees are not refunded.

Still deciding?

Tell us the team, the stack and the timeline. You'll get a straight answer, not a sales sequence.

Talk to an advisor
# ready when you are

Book a AIOps trainer — or ask a question first.

  • No spam, no drip sequence
  • Syllabus in 60 seconds
  • A human reply within one business day

Prefer to call or email?

More ways to reach us on the contact page.

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