Accessibility testing is evolving fast, but in 2025, it’s still far from fully automated. In the push toward automation, many teams assume that compliance with inclusive standards can be entirely handled by tools. But the reality is more complex. While automation offers speed and repeatability, it lacks the human judgment, empathy, and real-world understanding that accessibility truly demands.
This article is a collaborative expert piece written in partnership with Lampa.dev, a full-cycle software development company specializing in manual QA testing services across web, mobile, and Smart TV platforms.
We’ll explore why manual QA continues to play a critical role in accessibility testing in 2025 and how forward-thinking teams are successfully integrating it into their quality assurance workflows.
H2 – What Is Accessibility Testing And Why It’s More Important Than Ever
Accessibility testing ensures that digital products can be used by people with disabilities, including visual, auditory, motor, and cognitive impairments. In 2025, the stakes are higher than ever, with increased legal pressure (like ADA compliance and WCAG 2.2 standards) and growing user expectations for inclusive digital experiences.
From e-commerce platforms to mobile banking apps and Smart TV interfaces, accessibility is no longer optional. It’s a critical component of user experience (UX), brand trust, and legal safety.
Yet, many teams still assume automated tools are enough to meet these standards. Spoiler alert: they aren’t.
H2 – What Automation Can (and Can’t) Do in Accessibility Testing
Automated tools play an important role in modern accessibility compliance testing, but their capabilities are limited. Here’s a breakdown of what automation can reliably check, and where manual QA remains essential:
| What Automation Can Do | What It Can’t Do |
| Detect missing alt text | Understand whether alt text is meaningful or contextually appropriate |
| Flag insufficient color contrast | Evaluate color perception or visual fatigue in real-life scenarios |
| Identify unlabeled form fields or buttons | Verify that labels make sense in the context of user flows |
| Check ARIA attributes presence | Ensure ARIA roles and properties are actually usable and helpful |
| Run keyboard tabbing order detection | Detect logical flow, focus traps, or practical keyboard accessibility issues |
| Perform static code analysis for accessibility standards | Validate the real user experience with assistive technologies like screen readers |
Automation helps surface obvious issues quickly, but creating truly inclusive experiences requires human judgment and empathy. That’s where manual QA becomes irreplaceable.
H2 – The Irreplaceable Role of Manual QA in Accessibility Testing
Manual QA brings the human perspective into the quality assurance process. A manual tester can identify usability blockers that no automated tool will catch, including:
- Illogical tab orders that confuse keyboard-only users
- Misleading ARIA roles or form labels that sound fine to a bot but confuse a human
- Screen reader interactions that create disorientation
- Poor touch target sizes on mobile or Smart TV remotes
Most importantly, manual QA enables empathy-driven testing. Real people simulate real use cases, exposing accessibility gaps that raw code scans overlook.
“No tool understands user intent the way a human tester can.” — Senior QA Engineer, Lampa.dev
H2 – How Lampa.dev Helps Build and Test Accessible Products
Lampa.dev is not only experienced in accessibility testing they also provide end-to-end support for building and improving accessible products across mobile, web, and Smart TV platforms. Their team understands how to apply manual QA methods to ensure compliance with standards like WCAG 2.2, while also enhancing the real-world usability of digital products.
What sets Lampa.dev apart is its ability to go beyond testing. Whether you’re developing a new application with accessibility in mind or looking to retrofit inclusive features into an existing product, they can help plan, implement, and validate accessibility at every stage of the development lifecycle.
This includes:
- Conducting manual screen reader and keyboard-only testing
- Evaluating real-world usability across devices and platforms
- Advising on accessible UX/UI design best practices
- Integrating accessibility into Agile and CI/CD workflows
With their deep experience in manual QA testing services, Lampa.dev empowers teams to deliver not only compliant but truly inclusive user experiences.
H3 – Manual + Automation: Building a Balanced Accessibility QA Strategy
The most effective approach to ensuring usability for everyone combines both automation and manual QA. Think of it like this:
- Use automation tools for quick scans and low-hanging fruit.
- Apply manual QA to cover what tools can’t see: context, UX, and assistive tech realism.
This hybrid approach ensures you catch both the obvious issues and the subtle blockers that impact real people. Manual QA is the “last mile” that turns accessibility from checkbox compliance into a truly inclusive experience.
H2 – Conclusion
Manual QA is not just old-school testing—it’s a strategic asset, especially in accessibility testing. In 2025, when user experience and compliance standards are stricter than ever, automated tools alone won’t cut it.
By combining automation with thoughtful manual QA, companies can ensure that their products are not only accessible by standard but also usable by everyone.
