General AI Training for Employees

2 Days Training Agenda – General AI Training for Employees (All Departments)
Organized by: DevOpsSchool.com
Trainer: Rajesh Kumar

Day 1 – AI Fundamentals + Everyday Productivity

Session 1: Welcome & AI in Today’s Workplace (30 mins)

• Introduction to training objectives
• Why AI matters for every department
• Real-world examples: HR, Finance, Marketing, Sales, IT, Operations
• What AI can and cannot do

Session 2: AI Basics – Explained Simply (1.5 hours)

• What is Artificial Intelligence?
• Machine Learning, Deep Learning, Generative AI – in simple terms
• How AI systems learn (data, training, models)
• Myths and realities about AI
• Ethical use of AI at workplace

Session 3: Generative AI & Chatbots (1 hour)

• What is Generative AI?
• ChatGPT, Copilot, Gemini – overview
• How chatbots work
• Understanding prompts
• Common mistakes while using AI tools

Session 4: Prompting Skills for Everyone (2 hours – Hands-on)

• What is a good prompt?
• Prompt structure: role, task, format, tone
• Examples:
  • Writing emails
  • Creating reports
  • Summarizing documents
  • Generating ideas
• Hands-on practice: participants create their own prompts
• Improving outputs using follow-up prompts

Session 5: AI for Office Productivity (1.5 hours)

• Using AI for:
  • Emails and communication
  • Meeting notes and summaries
  • PowerPoint and presentations
  • Excel and data analysis
  • Document drafting
• Live demo: Create a report using AI
• Hands-on: participants try real tasks from their job

Session 6: AI for Daily Work Scenarios (1 hour)

• HR: hiring support, JD writing, interview questions
• Finance: reports, explanations, budgeting drafts
• Marketing: content, ads, social posts
• Sales: proposals, follow-up emails
• Operations: SOPs, documentation
• Group exercise: department-wise use cases

Day 2 – Practical Usage, Automation & Responsible AI

Session 1: Recap of Day 1 + Q&A (30 mins)

Session 2: Advanced Prompting & Output Control (1.5 hours)

• Prompt chaining
• Step-by-step reasoning prompts
• Formatting outputs (tables, bullets, slides)
• Creating reusable prompt templates
• Hands-on lab

Session 3: AI Tools for Different Roles (1.5 hours)

• Tools overview:
  • ChatGPT, Copilot, Gemini
  • Notion AI, Canva AI, Grammarly, Otter
  • Excel + AI, Google Docs + AI
• Department-wise mapping of tools
• Live demos
• Hands-on exploration

Session 4: Automating Work with AI (1.5 hours)

• What is automation with AI?
• No-code automation tools (Zapier, Make, Power Automate)
• Examples:
  • Auto email replies
  • Auto report generation
  • Auto meeting summaries
• Demo: simple automation
• Hands-on: build one workflow

Session 5: AI at Workplace – Safety, Ethics & Policy (1 hour)

• Data privacy and security
• What not to share with AI
• Company policy on AI usage
• Bias, hallucination, and verification
• Responsible AI usage guidelines

Session 6: Building Your Personal AI Work Assistant (1.5 hours)

• Creating role-based prompt sets
• Daily work automation ideas
• Designing personal AI workflows
• Hands-on: build your own AI toolkit

Final Session: Wrap-Up & Action Plan (45 mins)

• What you learned
• How to use AI from tomorrow
• Department-wise AI action plan
• Feedback and certificates

Training Outcomes

After this training, employees will be able to:

• Understand AI basics clearly
• Use AI tools confidently
• Write effective prompts
• Improve daily productivity
• Automate simple tasks
• Use AI safely and responsibly

Delivered by:
DevOpsSchool.com
Trainer: Rajesh Kumar

Rajesh Kumar

I’m Rajesh Kumar, a DevOps, SRE, DevSecOps, Cloud, and Platform Engineering expert passionate about sharing practical knowledge, real-world experiences, and industry best practices. I have worked at Cotocus and regularly write about technology, travel, investing, health, product reviews, and digital marketing through my various platforms.

I publish technical articles at DevOps School, travel stories at Holiday Landmark, stock market insights at Stocks Mantra, health and fitness guidance at My Medic Plus, product reviews at TrueReviewNow, and SEO and digital marketing strategies at Wizbrand.