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New Relic API Guide – Step-by-Step Tutorial with Example

Here is a step-by-step tutorial on how to work with the New Relic API, including how to create an alert condition using the API.


🚀 New Relic API Guide – Step-by-Step Tutorial with Example (Create Alert)


🧰 Prerequisites

RequirementDescription
✅ New Relic AccountEnsure you have access to New Relic
✅ API KeyYou need a Personal API Key (not ingest license)
✅ Account IDYou can find your Account ID in the top-right profile dropdown in NR One
curl or PostmanUse curl, Postman, or any HTTP client for making API requests

📘 Step 1: Get Your API Key & Account ID


📘 Step 2: Understand the API Base URL

Use the GraphQL endpoint for most operations:

https://api.newrelic.com/graphql
Code language: JavaScript (javascript)

Some older REST endpoints (like for alerts) are still at:

https://api.newrelic.com/v2/...
Code language: JavaScript (javascript)

📘 Step 3: Create an Alert Policy (REST API)

API Endpoint:

POST https://api.newrelic.com/v2/alerts_policies.json
Code language: JavaScript (javascript)

Headers:

Api-Key: <YOUR_API_KEY>
Content-Type: application/json
Code language: HTTP (http)

Request Body:

{
  "policy": {
    "name": "High CPU Usage Policy",
    "incident_preference": "PER_POLICY"
  }
}
Code language: JSON / JSON with Comments (json)

Example cURL:

curl -X POST 'https://api.newrelic.com/v2/alerts_policies.json' \
  -H 'Api-Key: YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{
        "policy": {
          "name": "High CPU Usage Policy",
          "incident_preference": "PER_POLICY"
        }
      }'
Code language: PHP (php)

Response will include id — save this policy_id.


📘 Step 4: Create an Alert Condition (e.g., High CPU)

API Endpoint:

POST https://api.newrelic.com/v2/alerts_conditions/policies/<policy_id>.json
Code language: HTML, XML (xml)

Example:

curl -X POST 'https://api.newrelic.com/v2/alerts_conditions/policies/6269799.json' \
  -H 'Api-Key: NRAK-3T8WTXSP4KJSLMG74WHR5I3SSY9' \
  -H 'Content-Type: application/json' \
  -d '{
        "condition": {
          "type": "apm_app_metric",
          "name": "Error Rate Alert for devopsschool",
          "enabled": true,
          "condition_scope": "application",
          "entities": [1508171253],
          "metric": "error_percentage",
          "terms": [
            {
              "duration": "5",
              "operator": "above",
              "priority": "critical",
              "threshold": "5",
              "time_function": "all"
            }
          ]
        }
      }'

Code language: PHP (php)

🔍 Explanation:

  • "type": "apm_app_metric" — type of monitoring (can also be "infra_metric", "nrql" etc.)
  • "entities" — Application or host ID (can be fetched from other APIs)
  • "metric": "cpu_percent" — Metric name
  • "terms" — Defines the condition (thresholds, duration, etc.)

📘 Step 5: Verify the Alert in New Relic UI

  • Go to Alerts & AIAlert Policies
  • Check if “High CPU Usage Policy” and “CPU Alert” are visible and enabled.

🧠 Bonus: List Alert Policies (Get API)

curl -X GET 'https://api.newrelic.com/v2/alerts_policies.json' \
  -H 'Api-Key: YOUR_API_KEY'
Code language: JavaScript (javascript)

🛠️ Advanced: Create Alerts using NRQL Condition (for Logs or Custom Queries)

Endpoint:

POST https://api.newrelic.com/v2/alerts_nrql_conditions/policies/<policy_id>.json
Code language: HTML, XML (xml)

Example:

curl -X POST "https://api.newrelic.com/v2/alerts_nrql_conditions/policies/123456.json" \
  -H "Api-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "nrql_condition": {
      "name": "Too many 404s",
      "enabled": true,
      "type": "static",
      "nrql": {
        "query": "SELECT count(*) FROM Log WHERE message LIKE '%404%'"
      },
      "terms": [
        {
          "duration": "5",
          "operator": "above",
          "priority": "critical",
          "threshold": "10",
          "time_function": "all"
        }
      ]
    }
  }'
Code language: PHP (php)

🧾 Summary

StepActionAPI Used
1Create Alert Policy/v2/alerts_policies.json
2Create Metric or NRQL Condition/v2/alerts_conditions/...
3(Optional) Associate NotificationNotification Channels API

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I'm Rajesh Kumar, a DevOps, SRE, DevSecOps, Cloud, and Platform Engineering expert passionate about sharing practical knowledge, real-world experiences, and industry best practices. I have worked at Cotocus and regularly write about technology, travel, investing, health, product reviews, and digital marketing through my various platforms. I publish technical articles at DevOps School, travel stories at Holiday Landmark, stock market insights at Stocks Mantra, health and fitness guidance at My Medic Plus, product reviews at TrueReviewNow, and SEO and digital marketing strategies at Wizbrand.

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