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Windows installer

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deployexpert created the topic: Windows installer
when ever i click on scan in hp solution center windows installer window opens up trying to configure scan.but it never completes. it ask for a path.eventually it opens but i have to close a lot of error code of the error codes read “ valid source could not be found for product scan.the windows installer can not contenue.” there should not be any codes.

rajeshkumar replied the topic: Re: Windows installer

When did this issue first occur?

This Windows Installer error can be caused due to corrupt installation of certain software such as HP printer software.

I suggest we using the following tool to remove hp solution center completely and restart the computer to reinstall the software. Note: Please make sure the installation disk or package for the program is available before uninstalling it.

1. Please download and install the Windows Installer Cleanup utility from this link:…48D5E1BD/msicuu2.exe

Note: although it is released as a Microsoft Office update, it can be used to fix Windows Installer.

2. Then, please run it from “Start” then “All Programs” then “Windows Install Clean Up”.
3. Please select < hp solution center > and click Remove.

For more information, please refer to:

Title: Description of the Windows Installer CleanUp Utility

If it clean up utility does not work properly, you can remove the software manually.
Rajesh Kumar
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Rajesh Kumar
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