One of the trends being discussed in business, among vendors and in the analyst community is the importance of automating the functions performed by IT. Growing demands by the business, tight budgets and compliance pressures together accentuate the need for IT to be more agile, efficient and responsive to business stakeholders.
Naturally, vendors rush into this environment, each touting the unique benefits of its solution set and the urgency to move forward immediately. A key area targeted for IT automation is the area of ‘configuration management.’ As it relates to automating day to day IT functions, configuration management can mean many different things: patch management, server and network management or others.
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