Solutions Engineering

The Technical Consultant is a customer-facing individual contributor in Solutions Engineering responsible for translating business requirements into implementable technical solutions, accelerating time-to-value for customers, and ensuring solutions are deployable, secure, and supportable. The role blends solution design, hands-on technical validation (e.g., integrations, configuration, APIs), and stakeholder alignment across Sales, Customer Success, Product, and Engineering.

A **Solutions Consultant** is a customer-facing technical and business advisor within **Solutions Engineering** who helps prospects and customers evaluate, design, and validate how a software product (typically a B2B SaaS or enterprise platform) can meet their business needs and technical constraints. The role translates customer outcomes into credible solution designs, demos, proof-of-concepts (POCs), and implementation approaches that reduce buying risk and accelerate adoption.

The Senior Technical Consultant is a senior individual contributor within Solutions Engineering who designs, validates, and operationalizes customer-facing technical solutions that map business needs to the company’s products and platforms. The role blends consultative discovery, solution architecture, hands-on technical implementation (often through proofs-of-concept, integrations, or deployment acceleration), and stakeholder alignment to reduce adoption risk and accelerate time-to-value.

The Senior Solutions Consultant is a customer-facing, technically credible consultant within Solutions Engineering who translates business requirements into secure, scalable solution designs and compelling value narratives. The role partners closely with Sales, Product, Engineering, and Customer Success to win new business and expand existing accounts by proving technical fit, lowering implementation risk, and accelerating time-to-value.

The Senior Implementation Consultant leads complex customer implementations of a software product or IT solution from post-sale handoff through go-live and early lifecycle stabilization. This role translates business requirements into working configurations, integrations, and operating processes, ensuring customers achieve the intended outcomes while protecting product integrity, security posture, and delivery standards.

The **Principal Technical Consultant** is a senior individual-contributor (IC) role within **Solutions Engineering** responsible for designing, validating, and operationalizing complex technical solutions for customers and internal stakeholders. The role blends deep technical expertise, structured consulting delivery, and customer-facing leadership to ensure solutions are secure, scalable, supportable, and aligned to the customer’s business outcomes.

The **Principal Solutions Consultant** is a senior individual contributor within **Solutions Engineering** responsible for shaping, validating, and communicating technical solutions that enable customers to successfully adopt the company’s software platform. The role combines deep technical credibility with consultative discovery, solution architecture, and executive-level communication to accelerate complex sales cycles and reduce implementation risk.

The **Principal Implementation Consultant** is a senior individual contributor in **Solutions Engineering** responsible for leading complex, high-risk, enterprise customer implementations from solution design through go-live and early lifecycle stabilization. This role combines deep technical implementation expertise (integrations, data flows, security, environments, and deployment patterns) with consultative delivery leadership to ensure customers achieve measurable outcomes using the company’s software.

The Implementation Consultant is a customer-facing delivery professional within Solutions Engineering responsible for successfully onboarding customers onto the company’s software product(s), configuring the solution to meet agreed requirements, enabling integrations, and ensuring adoption through training and operational readiness. The role bridges business objectives and technical execution, translating customer workflows into a secure, supportable configuration that achieves measurable time-to-value.

The **Associate Technical Consultant** is an early-career, customer-facing technical role in **Solutions Engineering** that supports the successful evaluation, onboarding, and adoption of a software product or IT solution. The role bridges product capabilities and customer outcomes by configuring environments, validating integrations, troubleshooting technical issues, and producing clear technical documentation that accelerates time-to-value.

The **Associate Solutions Consultant** is an early-career, customer-facing technical professional in the **Solutions Engineering** organization who helps prospects and customers understand, evaluate, and successfully adopt the company’s software solutions. The role blends technical fundamentals (APIs, integrations, cloud/SaaS concepts, security basics) with consultative communication to support discovery, demos, proofs of concept (POCs), and clean handoffs to implementation and customer success.

The **Associate Implementation Consultant** supports the successful onboarding and deployment of a software product for new and expanding customers. The role executes scoped configuration, validates integrations, supports data migration and user enablement, and coordinates tasks across internal delivery teams to ensure customers reach “go-live” safely and on schedule.