A ServiceNow Consultant in a Business Systems department configures, extends, and optimizes the ServiceNow platform to enable scalable enterprise workflows (primarily IT service management and adjacent business processes). The role translates process and stakeholder requirements into secure, maintainable ServiceNow solutions—balancing out-of-the-box capability with disciplined customization and integration.

The **Senior ServiceNow Consultant** is a senior individual contributor within the **Business Systems** department responsible for designing, configuring, integrating, and optimizing the ServiceNow platform to deliver measurable improvements in service delivery, operational workflows, and user experience. The role blends strong platform engineering skills with consulting capabilities—translating business needs into scalable ServiceNow solutions while ensuring platform health, governance, and maintainability.

The Senior SAP Consultant is a senior individual contributor within the Business Systems organization responsible for designing, implementing, optimizing, and supporting SAP-based business capabilities that enable core enterprise processes (e.g., finance, order-to-cash, procure-to-pay, plan-to-produce, record-to-report). This role translates business outcomes into SAP solution designs, configurations, and integrations, while ensuring reliability, compliance, and measurable value realization.

The Senior Salesforce Consultant is a senior-level individual contributor in the Business Systems organization responsible for translating business strategy and operating needs into secure, scalable Salesforce solutions. This role partners with commercial, customer, and operational teams to design and deliver enhancements across Salesforce clouds and integrated business systems, balancing speed-to-value with platform governance and long-term maintainability.

The Senior ERP Consultant is a senior individual contributor within the Business Systems function responsible for designing, delivering, and continuously improving the company’s ERP capabilities across core business processes (e.g., order-to-cash, procure-to-pay, record-to-report, inventory/fulfillment, and professional services automation where applicable). This role translates business strategy and operational needs into scalable ERP process designs, configurations, integrations, controls, and user experiences that support accurate financials, efficient operations, and compliant reporting.

The Senior CRM Consultant is a senior individual contributor within the Business Systems function responsible for designing, implementing, and continuously improving the company’s CRM capabilities to support revenue operations, customer lifecycle management, and go-to-market execution. This role translates business objectives into scalable CRM solutions, balancing speed of delivery with data integrity, platform governance, and long-term maintainability.

The SAP Consultant is a Business Systems professional responsible for designing, configuring, integrating, and supporting SAP solutions that run core enterprise processes (e.g., finance, procurement, supply chain, order management, manufacturing, HR) within a software company or IT organization. This role translates business requirements into SAP-enabled process designs, ensures changes are delivered safely through governed release and transport practices, and drives continuous improvement through standardization and automation.

The Salesforce Consultant is a Business Systems practitioner responsible for translating business needs into well-designed, maintainable Salesforce solutions that improve revenue operations, customer experience workflows, and operational reporting. This role partners closely with Sales, Customer Success/Support, Marketing Ops, and Finance/RevOps to optimize processes, implement platform enhancements, and ensure the CRM ecosystem remains trustworthy, scalable, and user-friendly.

The **Principal ServiceNow Consultant** is a senior individual-contributor (IC) and platform leader responsible for designing, delivering, and continuously improving enterprise-grade solutions on the **ServiceNow (Now Platform)** to enable scalable, compliant, and measurable business workflows. This role blends deep ServiceNow technical mastery with consultative operating-model thinking, ensuring the platform supports business outcomes across IT, Security, HR, and customer-facing service functions where applicable.

The Principal SAP Consultant is the senior-most functional and solution consulting individual contributor within the Business Systems organization, accountable for shaping, delivering, and continuously improving SAP-enabled business capabilities across finance, supply chain, order-to-cash, procure-to-pay, and adjacent enterprise processes. This role exists in a software or IT organization to ensure SAP investments translate into reliable, compliant, scalable business outcomes—especially as the company grows, acquires, globalizes, and modernizes its operating model.

The **Principal Salesforce Consultant** is the senior-most hands-on Salesforce delivery and advisory expert within the Business Systems organization, accountable for translating complex business outcomes into scalable Salesforce platform solutions. This role leads solution design across Sales, Service, Revenue, and customer lifecycle workflows, ensuring implementations are secure, performant, supportable, and aligned to enterprise architecture and operating model standards.

The **Principal ERP Consultant** is a senior, enterprise-grade individual contributor responsible for leading ERP solution design, complex implementations, and continuous improvement across core business processes (e.g., order-to-cash, procure-to-pay, record-to-report). This role translates business strategy and operating model needs into scalable ERP capabilities, guiding end-to-end delivery from discovery and blueprint through build, testing, cutover, and hypercare.

The Principal CRM Consultant is a senior individual-contributor leader in the Business Systems department responsible for shaping, designing, and optimizing the company’s CRM ecosystem to enable scalable go-to-market (GTM) execution. This role translates business strategy into CRM capabilities, drives end-to-end solution architecture across CRM and adjacent systems, and ensures high-quality delivery through strong governance, standards, and stakeholder alignment.

The **ERP Consultant** is a Business Systems professional responsible for configuring, optimizing, and supporting an enterprise resource planning (ERP) platform so that core business processes (order-to-cash, procure-to-pay, record-to-report, and related workflows) operate reliably, efficiently, and with strong controls. This role translates business requirements into ERP solutions, coordinates testing and releases, and ensures the ERP ecosystem integrates effectively with adjacent systems such as CRM, billing, data platforms, and procurement tools.

A **CRM Consultant** designs, configures, improves, and governs a company’s Customer Relationship Management (CRM) capabilities to enable scalable revenue operations and high-quality customer experiences. The role bridges business process needs (Sales, Marketing, Customer Success, Support) with Business Systems delivery, ensuring the CRM platform is configured correctly, integrated responsibly, and adopted effectively.

The **Associate ServiceNow Consultant** supports the design, configuration, and continuous improvement of the ServiceNow platform to enable efficient business and IT workflows. Working under the guidance of senior consultants or a platform lead, this role translates requirements into implementable solutions, contributes to testing and deployment, and helps ensure the platform remains stable, secure, and aligned to enterprise operating processes.

The Associate SAP Consultant supports the delivery, enhancement, and day-to-day reliability of SAP-enabled business processes within a Business Systems organization. The role focuses on assisting with requirements gathering, configuration support, testing, documentation, and incident/change execution across one or more SAP modules or business process areas under the guidance of senior consultants and solution leads.

The **Associate Salesforce Consultant** supports the delivery, enhancement, and adoption of Salesforce capabilities (e.g., Sales Cloud, Service Cloud) by translating business needs into well-governed configuration, documentation, testing, and user enablement. This role sits in the **Business Systems** department of a software or IT organization and focuses on implementing repeatable, scalable solutions while learning consulting delivery rigor and enterprise platform standards.

The **Associate ERP Consultant** supports the delivery, enhancement, and ongoing operation of the company’s Enterprise Resource Planning (ERP) platform across core business processes such as **order-to-cash (O2C), procure-to-pay (P2P), record-to-report (R2R), and inventory/fulfillment (as applicable)**. The role blends entry-level consulting discipline (requirements, documentation, stakeholder management) with hands-on business systems execution (configuration support, testing, data validation, and release readiness) under the guidance of senior consultants, solution architects, or a business systems manager.

The Associate CRM Consultant is an early-career Business Systems consultant responsible for supporting the configuration, improvement, adoption, and operational stability of the organization’s CRM platform(s). This role translates defined business needs into well-scoped CRM changes, contributes to solution design under guidance, and executes configuration, testing, documentation, and user enablement activities to ensure reliable delivery.