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GitLab Integration with Jira, Confluence & Bitbucket

GitLab 18.x Cloud has official integrations and updated guides for all three Atlassian use cases: Jira, Confluence, and Bitbucket migration.

Here’s the revised, accurate, GitLab 18.x–compliant guide:


✅ 1. GitLab ↔️ Jira Integration (Official Support)

GitLab 18 fully supports two levels of Jira integration:

🔹 a. Basic (Free Tier)

  • Allows commit → issue linking via JIRA-123 tags in commit messages.
  • Uses personal access token or API token.

🔹 b. Deep (Premium+)

  • Supports cross-linking MRs ↔ Jira issues
  • Enables automation: Jira transitions, MR closing on Jira status, etc.

✅ Steps:

  1. Go to:
    Group → Settings → Integrations → Jira
  2. Fill in:
  3. Test connection and Save.
  4. Add this to commits: git commit -m "Fixes JIRA-123: description"

🔗 GitLab auto-links commits to Jira issues and shows them in the Jira issue timeline.


✅ 2. GitLab ↔️ Confluence Integration

As of GitLab 18, official native integration with Confluence is limited, but two workable options exist:

🔹 Option 1: Embed GitLab Content in Confluence

Use Confluence macros to embed:

  • Markdown from GitLab repos (via public/raw URL)
  • CI/CD status badges
  • GitLab Pages links

🔹 Option 2: Confluence → GitLab Webhook Integration (Automation)

  • Use GitLab Webhooks to notify Confluence or automation tools (Zapier, ScriptRunner)
  • Or use API automation to pull GitLab issues/MR data into Confluence pages.

🚀 Coming Soon:

GitLab is working on tighter Atlassian integration via Open DevOps API connectors, but Confluence integration remains workaround-based as of now.


✅ 3. Migrate from Bitbucket to GitLab (Official Tooling)

🔹 Supported Bitbucket Platforms:

  • Bitbucket Cloud ✅
  • Bitbucket Server (Data Center) ✅

✅ Migration Steps:

  1. Go to:
    Group → New Project → Import → Bitbucket
  2. Authenticate using Bitbucket OAuth or App Password
  3. GitLab auto-discovers repos → you can import:
    • Git history
    • Issues and wikis (via API)
    • Pull requests (limited)
  4. Use gitlab.com/migrate/bitbucket for setup guides.

🛠️ CLI Migration Alternative:

Use Git:

git clone --mirror https://bitbucket.org/your/repo.git
cd repo.git
git remote add gitlab https://gitlab.com/your/repo.git
git push --mirror gitlab
Code language: PHP (php)

🎯 Summary Table (GitLab 18.x)

TaskGitLab SupportNotes
✅ Jira Issue Linking✅ NativeAll tiers
✅ Jira Status Sync✅ Premium+MR ↔ Jira issue
🟡 Confluence Integration🟡 IndirectVia embeds / webhooks
✅ Bitbucket Migration✅ Native UICloud & Server

Gitlab Sub-group & Jira Mapping

in GitLab 18.x Cloud, it is possible to implement Sub-group Jira Mapping and related features, including hierarchical project structures, cross-project issue linking, and automated synchronization with Jira — with some configuration and depending on the GitLab tier (mostly Premium+).

Let’s go through your points with accurate, up-to-date capabilities:


✅ 1. Configure Hierarchical Project Structure Mapping

🔹 What You Can Do in GitLab 18.x:

  • GitLab allows full group and sub-group nesting (e.g., org/dev/backend-service).
  • You can assign Jira integration at the group, subgroup, or project level.

🔧 How to Set Up:

  1. Go to the top-level group or specific subgroup:
    Group → Settings → Integrations → Jira
  2. Enter:
    • Jira URL (e.g., https://yourcompany.atlassian.net)
    • Email/API token
  3. This applies to all projects under that group, including subgroups.
  4. You can override Jira settings at the project level if needed.

✅ Best Practice:

  • Use shared integration at the group level to simplify and enforce consistency across projects.

✅ 2. Implement Cross-Project Issue Relationships (GitLab ↔ Jira)

🔹 GitLab Capabilities:

  • GitLab 18.x supports cross-project issue linking using blocks, relates to, and closes keywords:
Closes gitlab-org/frontend#42
Relates to gitlab-org/backend#18
Code language: PHP (php)
  • These work across projects and subgroups, and show relationships in the GitLab UI.

🔹 Jira Capabilities (via GitLab Integration):

  • You can link commits/MRs to Jira issues using JIRA-123 in:
    • Commit messages
    • Merge Request titles/descriptions
  • Jira will automatically show these as dev activity.

❗ Important:

To link GitLab MRs/issues to multiple Jira projects, you need:

  • Jira configured to allow cross-project issue keys
  • GitLab to support multi-project regex patterns like PROJ1-\d+|PROJ2-\d+

✅ 3. Set Up Automated Synchronization

GitLab ➝ Jira:

  • When GitLab commits mention a Jira issue (e.g., JIRA-456), the following are synced:
    • Commits
    • Merge request details
    • Deployment status
  • Jira will show this under the “Development” panel in the issue.

Jira ➝ GitLab:

  • You can use webhooks in Jira or Jira Automation Rules to:
    • Trigger GitLab CI jobs
    • Post comments/labels in GitLab issues based on Jira status changes

🧠 Example Jira Automation Rule:

When a Jira issue is transitioned to “Ready for QA”, trigger GitLab pipeline:

Trigger: Issue transitioned
Condition: Status = Ready for QA
Action: Send webhook → GitLab Trigger URL with pipeline token
Code language: HTTP (http)

✅ Summary Table (GitLab 18.x Cloud)

FeatureSupported in GitLab 18.xNotes
Sub-group Jira integration✅ YesCan inherit from top-level group
Cross-project issue linking✅ YesNative support with relates to, etc.
Jira to GitLab dev sync✅ YesVia official Jira integration
GitLab to Jira webhook + auto-close issues✅ YesWith API + JIRA-123 references
Multi-project Jira key recognition✅ YesRequires regex pattern config

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