Jira Training Curriculum: Essentials, Agile Practice, and Administration Workshop

Originally published on 2014-07-10; fully revised and updated.

This guide summarizes a practical JIRA/Jira training program for engineering teams, SCM/build-release roles, and developers who need stronger issue tracking and project administration skills. You will find the training tracks, chapter-by-chapter syllabus, workshop flow, and realistic hands-on examples so you can evaluate fit before enrolling.

What this Jira training covers

The original program focuses on day-to-day Jira usage and administrator-level configuration: creating projects and issues, designing workflows, managing fields and screens, configuring security and notifications, and using search/reporting effectively. It is positioned as hands-on training with real-life scenarios and role-based practice.

Training tracks at a glance

How the workshop typically flows

flowchart LR
    A[Orientation and role based access] --> B[Create projects issue types and components]
    B --> C[Plan work in boards and agile views]
    C --> D[Operate issues subtasks and links]
    D --> E[Configure screens fields and workflows]
    E --> F[Set security permissions and notifications]
    F --> G[Search with JQL and build dashboards]
    G --> H[Enterprise integration and governance]

Detailed curriculum from the original program

• Chapter 1: Working with Projects — project creation, issue creation, project browser usage, components/versions, and issue import.
• Chapter 2: Working with Issues — issue lifecycle operations, subtasks, issue links, and issue type management.
• Chapter 3: Screens and Fields — screen configuration, custom fields, field behavior control, and project/issue-type field mapping.
• Chapter 4: Workflows — workflow design with transitions, conditions, validators, and post functions.
• Chapter 5: Security and Permissions — users/groups, global permissions, permission schemes, issue security schemes, and LDAP connection.
• Chapter 6: Notifications — outgoing email setup, recipient management, custom events/templates, and mail handler setup.
• Chapter 7: Searching and Reporting — basic/advanced search, reusable filters, and dashboard creation.
• Chapter 8: Advanced Features — add-ons, Atlassian ecosystem integrations, cross-app navigation, and feedback collection workflows.

Hands-on examples used in Jira training

The original curriculum emphasizes practical labs. Examples below reflect the type of exercises commonly used for searching and automation-oriented workflows.

project = "PLATFORM"
AND statusCategory != Done
AND assignee = currentUser()
ORDER BY priority DESC, updated DESCCode language: JavaScript (javascript)

curl -u user@example.com:$JIRA_API_TOKEN \
  "https://your-domain.atlassian.net/rest/api/3/search?jql=project=PLATFORM%20AND%20statusCategory!=Done&maxResults=25"Code language: PHP (php)

Delivery format and audience

According to the original posting, the course is instructor-led, practical, and modular, with lab-heavy sessions for real-world scenarios. It also states delivery options of intensive 1-day and 2-day workshops, offered as on-site training.

Registration and contact

Original registration link: events/register/index.html
Contact email: info@scmGalaxy.com
Original page: https://www.devopsschool.com/blog/jira-training/

• Locations mentioned in the original post: Bangalore, Delhi, Pune, Mumbai, and Hyderabad (India).
• Original target audience: SCM Engineers, Build/Release Engineers, and developers.

Best practices before enrolling in Jira training

• Define whether your goal is user productivity or admin governance before choosing 1-day vs 2-day format.
• Bring a sample workflow from your team so labs can map directly to your delivery process.
• Confirm whether your environment is Jira Cloud or self-managed, then align labs and API examples accordingly.
• Ask for module-level outcomes in advance (workflows, permissions, dashboards) to ensure practical coverage.
• Validate current schedules, trainer availability, and registration URLs since the original listing is older.

Rajesh Kumar

I’m Rajesh Kumar, a DevOps, SRE, DevSecOps, Cloud, and Platform Engineering expert passionate about sharing practical knowledge, real-world experiences, and industry best practices. I have worked at Cotocus and regularly write about technology, travel, investing, health, product reviews, and digital marketing through my various platforms.

I publish technical articles at DevOps School, travel stories at Holiday Landmark, stock market insights at Stocks Mantra, health and fitness guidance at My Medic Plus, product reviews at TrueReviewNow, and SEO and digital marketing strategies at Wizbrand.