Introduction

In 2025, managing orders has become a sophisticated process, requiring advanced tools to handle large volumes, multiple sales channels, and intricate supply chains. Order Management Systems (OMS) have evolved from simple order processing software to comprehensive platforms that integrate inventory management, customer relationship management (CRM), billing, and fulfillment. With businesses reaching global markets and dealing with multi-channel sales, it’s crucial to choose the right OMS tool that will streamline operations and ensure seamless order tracking.

Effective Order Management Systems in 2025 not only help businesses deliver fast and accurate order fulfillment but also enhance customer experience, reduce operational costs, and boost scalability. When selecting an OMS tool, businesses need to look for features like automation, multi-channel integration, inventory control, and real-time reporting. With the right OMS, companies can stay ahead in the competitive marketplace, delivering improved customer satisfaction while optimizing resources.

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Top 10 Order Management Systems Tools in 2025

1. TradeGecko (QuickBooks Commerce)

Short Description:
QuickBooks Commerce (formerly TradeGecko) offers a user-friendly, cloud-based order management system designed for small to medium-sized businesses. It integrates seamlessly with QuickBooks and streamlines inventory management, sales, and order processing.

Key Features:

• Integration with QuickBooks for streamlined accounting.
• Multi-channel integration (Amazon, Shopify, eBay, etc.).
• Real-time inventory tracking across channels.
• Customizable workflows for order processing.
• Detailed sales analytics and reporting.
• Easy-to-use mobile app for on-the-go management.

Pros:

• Seamlessly integrates with QuickBooks for a unified experience.
• Scalable for growing businesses.
• User-friendly interface with minimal learning curve.

Cons:

• Lacks some advanced features compared to enterprise systems.
• Higher cost for smaller businesses.
• Some users report difficulty in inventory syncing across channels.

Best For:
Small to medium-sized businesses needing a simple yet robust OMS with QuickBooks integration.

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2. NetSuite ERP

Short Description:
NetSuite ERP is a comprehensive cloud-based ERP solution that includes order management as part of its integrated suite, offering businesses advanced tools for finance, supply chain, and inventory management.

Key Features:

• Fully integrated ERP system with order management.
• Multi-currency and multi-country support.
• Real-time inventory tracking and demand planning.
• Automated order fulfillment with customizable workflows.
• In-depth financial and business reporting.
• Scalable for global enterprises.

Pros:

• Complete ERP solution with strong order management features.
• Highly customizable to suit specific business needs.
• Ideal for enterprise-level companies with complex workflows.

Cons:

• High implementation cost for small businesses.
• Complex setup with a longer learning curve.
• May require dedicated IT resources for maintenance and support.

Best For:
Large enterprises that need a fully integrated ERP with advanced order management features.

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3. Shopify Plus

Short Description:
Shopify Plus is a robust, enterprise-level OMS designed for high-volume retailers. It integrates seamlessly with Shopify’s eCommerce platform and provides tools for automating order processing and inventory management.

Key Features:

• Seamless integration with Shopify eCommerce platform.
• Multi-channel order management (online, physical stores, marketplaces).
• Advanced automation tools for order fulfillment.
• Real-time tracking of inventory across channels.
• Mobile app for managing orders and inventory on the go.
• Integration with third-party logistics and shipping providers.

Pros:

• Excellent for high-volume retail businesses.
• Automation features reduce manual effort in order fulfillment.
• Scalable, designed for growing enterprises.

Cons:

• High price point for small businesses.
• Can become complex for companies not familiar with Shopify ecosystem.
• Limited customization compared to some ERP solutions.

Best For:
High-volume eCommerce businesses that require a scalable solution with powerful automation features.

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4. Orderhive

Short Description:
Orderhive is a cloud-based OMS designed for multi-channel businesses, offering tools for order processing, inventory management, and shipping automation, all from a single platform.

Key Features:

• Integration with Amazon, eBay, Shopify, and more.
• Real-time inventory management and syncing across platforms.
• Automated order processing and notifications.
• Advanced reporting for sales and inventory performance.
• Support for multi-currency and multi-country shipping.
• Easy-to-use mobile app for remote management.

Pros:

• Affordable pricing for small and mid-sized businesses.
• Ideal for multi-channel businesses.
• Comprehensive reporting and sales analytics.

Cons:

• Lacks some advanced features found in more expensive solutions.
• Limited customer support during non-business hours.
• Slow inventory sync across some channels.

Best For:
Small to mid-sized businesses that sell across multiple platforms and need an affordable OMS.

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5. Skubana

Short Description:
Skubana is a comprehensive cloud-based platform designed to handle all aspects of order management, from inventory control to order fulfillment, for multi-channel sellers.

Key Features:

• Multi-channel integration with platforms like Shopify, Amazon, and more.
• Real-time order tracking and updates.
• Automated order fulfillment workflows.
• Analytics dashboard for tracking sales and inventory.
• Integration with third-party logistics providers.
• Shipping optimization for faster deliveries.

Pros:

• Great for multi-channel sellers needing centralized management.
• Powerful data analytics for business insights.
• Excellent shipping optimization for reducing costs.

Cons:

• Can become expensive as businesses scale.
• Complex setup for larger businesses.
• Lacks some advanced customizations available in ERP systems.

Best For:
Multi-channel sellers who need a unified platform for order processing and shipping optimization.

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6. Brightpearl

Short Description:
Brightpearl is a cloud-based retail management solution that includes a powerful order management system, offering inventory control, order fulfillment, and customer data management.

Key Features:

• Integration with eCommerce platforms (Shopify, Magento).
• Real-time order and inventory management.
• Automated order fulfillment and tracking.
• Advanced reporting for performance and forecasting.
• Multi-currency and global shipping support.
• CRM integration for customer management.

Pros:

• Best suited for multi-channel retail businesses.
• Comprehensive inventory management features.
• Integrated CRM and accounting for a complete solution.

Cons:

• Expensive for small businesses.
• Complex to set up and requires proper training.
• Limited flexibility in third-party integrations.

Best For:
Retailers and multi-channel sellers needing a comprehensive business management suite.

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7. SAP Commerce Cloud

Short Description:
SAP Commerce Cloud is a comprehensive enterprise-level solution with integrated order management, ideal for businesses requiring complex workflows, global operations, and real-time data synchronization.

Key Features:

• Multi-currency, multi-country order management.
• Integration with SAP ERP for finance, inventory, and supply chain.
• Real-time order tracking and inventory synchronization.
• Automated workflows for order processing and fulfillment.
• Advanced reporting and analytics.
• Scalable for enterprise-level businesses.

Pros:

• Ideal for large enterprises with complex needs.
• Highly scalable with strong integration features.
• Real-time global order management capabilities.

Cons:

• High cost for smaller businesses.
• Complex implementation with long setup times.
• Requires expertise in SAP systems.

Best For:
Large enterprises with global operations requiring a comprehensive OMS solution.

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8. Zoho Inventory

Short Description:
Zoho Inventory is an affordable, cloud-based inventory management system with integrated order management features, designed for small to mid-sized businesses.

Key Features:

• Integration with multiple eCommerce platforms (Shopify, Amazon).
• Real-time inventory tracking and order syncing.
• Automated order fulfillment processes.
• Advanced reporting and sales analytics.
• Multi-currency support.
• Affordable pricing for small businesses.

Pros:

• User-friendly and easy to set up.
• Affordable pricing with a free plan for small businesses.
• Great for small to mid-sized businesses.

Cons:

• Lacks some advanced features of larger platforms.
• Limited customer support outside business hours.
• Lacks advanced automation in workflows.

Best For:
Small to mid-sized businesses looking for an affordable and easy-to-use OMS.

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9. Odoo

Short Description:
Odoo is an all-in-one business management suite with integrated order management, CRM, inventory, accounting, and other modules, perfect for small to medium-sized businesses looking for a flexible system.

Key Features:

• Multi-channel and multi-currency order management.
• Integration with CRM, accounting, and inventory.
• Automated order fulfillment and customer notifications.
• Highly customizable workflows.
• Advanced reporting and analytics.
• Affordable pricing with various modules.

Pros:

• Highly customizable for various business needs.
• Affordable with different pricing plans.
• Integrates well with other business functions.

Cons:

• Some features require additional modules.
• Can become complex to manage without technical expertise.
• Learning curve for users unfamiliar with ERP systems.

Best For:
Small to mid-sized businesses needing a flexible all-in-one solution.

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10. Skubana

Short Description:
Skubana is a comprehensive cloud-based platform designed for multi-channel sellers, offering powerful order management, inventory control, and shipping optimization.

Key Features:

• Seamless integration with multiple eCommerce platforms.
• Advanced inventory management with real-time syncing.
• Automated order fulfillment workflows.
• Robust reporting and analytics for performance insights.
• Shipping optimization to improve delivery times and costs.
• Mobile app for remote management.

Pros:

• Excellent for multi-channel businesses.
• Automation features that save time and reduce errors.
• Great shipping optimization tools.

Cons:

• Can be expensive for smaller businesses.
• Some users report issues with multi-channel integration.
• Lack of customization in certain features.

Best For:
Multi-channel sellers needing a comprehensive solution for order management and shipping optimization.

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Comparison Table

Tool Name	Best For	Platform(s) Supported	Standout Feature	Pricing	G2 Rating
TradeGecko (QuickBooks)	Small to medium businesses	Web, iOS, Android	QuickBooks integration	Starts at $39/month	4.5/5
NetSuite ERP	Large enterprises	Web, iOS, Android	Complete ERP integration	Custom pricing	4.6/5
Shopify Plus	High-volume eCommerce businesses	Web, iOS, Android	Multi-channel integration	Starts at $2,000/month	4.7/5
Orderhive	Multi-channel sellers	Web, iOS, Android	Multi-channel integration	Starts at $99/month	4.4/5
ShipBob	eCommerce businesses	Web, iOS, Android	Fulfillment and shipping	Custom pricing	4.6/5
Brightpearl	Retailers and multi-channel sellers	Web, iOS, Android	Integrated financials	Starts at $500/month	4.3/5
SAP Commerce Cloud	Large enterprises	Web, iOS, Android	SAP ERP integration	Custom pricing	4.7/5
Zoho Inventory	Small to mid-sized businesses	Web, iOS, Android	Affordable pricing	Free, Starts at $29/month	4.5/5
Skubana	Multi-channel retailers	Web, iOS, Android	Multi-channel support	Custom pricing	4.4/5
Odoo	Small to large businesses	Web, iOS, Android	All-in-one platform	Free, Starts at $24/user/month	4.7/5

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Which Order Management System is Right for You?

For Small to Medium Businesses:

• Zoho Inventory and Orderhive are perfect for businesses that need affordable, easy-to-use solutions to manage orders across multiple platforms.

For High-Volume Retailers:

• Shopify Plus and ShipBob excel in scaling businesses, offering robust features for managing large orders and shipping logistics.

For Enterprises:

• NetSuite ERP, SAP Commerce Cloud, and Brightpearl offer comprehensive enterprise-level solutions with advanced functionalities for multi-country, multi-currency, and multi-channel operations.